Garland >Food & Dining > Steak Kountry
7010 Highway 78, Garland, TX | Directions 7504832.984161 -96.582238
Mon. - Sun. 11am - 9pm
Terrible! – Same thing happened to us Gillian! We ordered from there a lot. It's nice to get steak delivered to your door. The food was never great, but the price was kind of reasonable and when I was tired from working all day and didn't feel like cooking, we'd order. I always ordered the same thing... the Judge Bean. It's a HUGE steak - like 20oz. So, one night we had friends over who were helping us on a big project. We were all exhausted and hungry. I suggested we order Steak Kountry and told the friends about these huge steaks and yadda, yadda.
Well, the delivery comes, I open my styrofoam container, and inside is this tiny (4oz.) steak! I was like "Oh no, they screwed up our order!" So I called and asked for the manager. For the sake of time, I'm going to condense what happened next. Mickala (the owner/manager) finally gets on the phone, and informs me that we got what we ordered and there's no way they could have made a mistake and basically told me off. She was so rude!!!! Finally after about 45 minutes of arguing with her and trying to find a spec of compassion in her, she offers to send me a gift certificate that we could use on our next visit. I said fine.
Mind you, we paid $90 for our crap meal that night, and when our "gift certificate" (aka: the biggest insult ever) finally comes in the mail (I had to call and ask her to send it for 3 weeks), it was for $8!!!! I called to ask her how that was supposed to fix anything and she hung up on me!!! NEVER - NEVER - NEVER AGAIN WILL WE SPEND MONEY WITH THOSE PEOPLE!!! Oh yeah, and the other reason we ordered, rather than go in to the restaurant, was the 3 times we've gone in there, the service was terrible and her father (the other owner) is a rude jerk and got in my husband's face!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Steak Kountry on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.