Hickory Trail Hospital

Recommends

Anonymous A.

Joined 11 days ago

I have really learned a lot about the proper times to take my medicaion and the support of each and every staff member here so I just want to say thank you and god bless you all very much.

I would recommend this facility to someone needing treatment

Rhonda M.

Joined 10 months ago

I need to sue this hospital and doctors my son came out worse than he went into this hospital. I would love to see this hospital shut down and the doctors loose their medical licence. Baylor Hospital sent my son there had no choose they told he would be there no more than 24 hrs will he was there weak and half. I try to get him out and the doctor said, he was going to call CPS on us. All he needed was a change of medication don't know why Baylor would not change it or let us call his doctor to have it change instead of sending to hickory trail. I have two amblance bill and two hospital bill do to the fact the school send him without getting hold of me. Baylor would not let us take him to Hickory Trail or another hospital they said, he had go by amblance there was nothing wrong with him other than his medication needed to be change.

Doesn't Recommend

Karla R.

Joined 1 year ago

BUYER BEWARE!. I wish that I had taken these reviews more seriously before I sent my sister to this facility. She was admitted for a suicide attempt, and stayed at the facility for 5 days. Sadly, her mental state was worse when she left than it was when she arrived. She literally spent 30 minutes with a Dr the entire time she was there. She did attend a few group therapies, but never received individual therapy. I spoke with her Case Manager a few times, but she was never able to give me any accurate information, as she also had not spent any time with my sister. It was a complete waste of time and money. Honestly! She spent most of her time playing cards and watching movies, and left feeling like she has no mential issues in comparison to some of the people she encountered. Totally counter-productive. I can't stress to you enough how disaapointed our family is in this experience. DO NOT SEND YOUR LOVED ONE HERE!

Doesn't Recommend

bbrriitt

Joined 2 years ago

I will join any court procedeings. I was admitted here and sadly it was not the first mental hospital i have been at. I have to say that when i first was admitted i was not volunteerly admitted i wanted to go home but the lady who was admitting me told me that if i didnt sign myself in they would get a 72 hour hold me from the doctor and then i would have to go through to see a judge who could make me stay for up to a week. So she said if i signed myself in that i would be out in 24 hours. Well this was the first time i had been in one as an adult and i didnt know that wasnt true. When i was in there they put me on wht the staff and patients called "the really crazy" side. I had other patents walk in on me while i was in bathroom and the staff did nothing when patients would touch me. One night i was havng a severe reaction to a medicine and i fealt as if i could not breathe i requested medical attention and they did nothing i had to sick through it and i was not allowed to speak to a doctor or go to the hosptal as i requested. I was told to sit and breathe. I ened up getting discharged when i was able to tell the nurses they were full of it and that if i did not speak with someone to sign myself out that i would seek legal action for false imprisionment. all of a sudden i am sane and coherant and i was allowed to sign myself out. this place is a load of crp and a scam, i would love to see it shut down so no one else gets bullied into treatment.

Doesn't Recommend

treatedlikedirt

Joined 2 years ago

treated like dirt. This place is a joke. First of all it took me 6 hours to be admitted, nothing was offered to eat or drink. Most of the Techs are rude and hateful and talk down to you as if you don't matter, and when you ask for things, even necessities you get a bad look or are told that they need to rest for a few minutes. We could not have coffee on the unit in the mornings but staff came in with their Starbucks or McDonalds cups...doesn't seem fair...we had to wait until 8:00 when we went to breakfast. Those who smoke got a smoke break from 8:30 to 8:45, and not another one until until 12:45. This seems unreasonable especially since there is only 1 group in the mornings..so for 3 hours there is nothing to do.

On Thursday & Friday I got the wrong dose of medicine but I didn't question it because my Dr said he was going to increase my medication. Then on Saturday when another nurse came on duty and I asked for my meds, she cut the pill in half, I asked her about it and she showed me that the orders for that particular medication had not been increased. It took until Sunday night for me to get someone to write an incident report. This same nurse Eunice, was on duty this morning, I tried to stay away but I needed my medication, so I asked for it, she slapped the counter and dropped her pen on the desk and ask me"why didn't you ask for it earlier?" It is a as needed pill. I told her I was sorry and walked away and my Dr just happened to be standing there and he asked her about it and her reply to him was that she had to go to another unit to get the medicine. She was raising her voice and being very hateful. I was in tears by this time and after a couple of minutes she brought my pill with a cup of water to my room and said she was "just playing" I told her no she wasn't..she actually sat the cup of water and the pill on my bed and walked out.she told me that I should be grateful to her for bringing my medication to my room...just as my Dr was walking in my room. I asked to talk with the Director of Nursing and she said I would have to go through her..I never did get to talk to the Director. The same thing happened this morning with another patient needing half of a pill instead of a whole pill, also last week the same nurse gave the wrong medicine to the wrong patient..when will it stop? When someone has a bad reaction? We as patients trust that these nurses read the dr's orders and comply with what he writes, and most do..but this one is out of control. She even leaned over the desk, raising her voice at me when I told her about the wrong dosage last week.

and if a sporting event is on t.v. you didn't get any help or anything you asked for because the male Tech wasn't getting out of his chair.

I was there 7 days and never seen or talked to my case manager until this morning when my Dr changed my discharge date from tomorrow until today.

I never received a handbook but you have to sign for one.

There was not any hand soap in the dispensers, so we had to go out to the dayroom to wash our hands.

I would not let anyone I know go to that place

This was not my first time in a Psych Hospital as my depression is recurrant, but I am in worse shape now than when I went in 7 days ago...Please be careful where you or your loved ones go for treatment

Doesn't Recommend

stillrowdiee

Joined 2 years ago

just a little heads up about this dump. just so you know i am a home health aide and my client was a patient here after a suicide attempt, Neither myself or any family were ever once contacted by ANY staffers during his stay, getting information was like pulling teeth My client also fell in the shower and laid in the floor for an hour before he staffers found him....This person had just attempted suicide a few days before WHY WAS HE UNSUPERVISED????????when we were sent home we too were sent without medication, and with some other patients discharge papers. I would not let hickory trails treat my dog-much less a member of my family........do yourself a favor and RUN DO NOT WALK as fast and as far in the opposite direction of this place!!!

Doesn't Recommend

JefferysMom

Joined 2 years ago

Do Not Use This Facility. My son was discharged from this facility yesterday. The staff are unprofessional. As a nurse, I can say that. The doctor discharged my son with no medication. Last night after getting home, he had a complete breakdown. When I visited my son the day before his discharge, it was very obvious that he was not stable, yet the staff acted like he was just fine. He told me that his meeting with the doctor that day consisted of the doctor asking "How are you doing?" followed by "Well, you will be going home tomorrow". That was it! My husband and I are in the process of obtaining legal representation to file charges against the providers at Ft Hood and we are seriously considering action against Hickory Trail as well.

Doesn't Recommend

Ronald Anderson

Joined 2 years ago

Unprofessional Staff !. These are some of the most people unprofessional clowns I have had a chance to speak with,they have made the experience horrific! Pathetic! Monkey at the Zoo are much better.