Town East Animal Hospital

HORRIBLE EXPERIENCE. There is not enough room on this web page to give an accurate description of the terrible experience and service I had with this office. The veterinarian should not be practicing any longer. He not only almost killed my pet (who only survived due to a second opinion and a QUALIFIED veterinarian’s office) he was also very unprofessional.

While he was examining my pet, Dr. Airhart proceeded to explain to me that the reason why vaccinations are so important now days is due to the increasing Mexican population. He said that all of the illegal immigrants in Texas are ignorant and below poverty level and that this leads to them not immunizing even their children and this is why Whooping Cough has came back in humans and why canine diseases are showing back up. Wow! What arrogance! He then proceeded to tell me that people that bring their pets in with Cancer and other deadly diseases that he just wishes they would let them die because it was just selfish to save them.

What kind of vet is this? I don’t know if he has been in the business too long or what but I have NEVER experienced and individual like him before. He did not even perform a full exam of my pet before diagnosing him (which ended up being a wrong diagnosis) but he actually refused to exam the things I asked him too.

The staff at his office was actually very good. I’m not sure how they work in an office with a man that seems to care NOTHING for animals but I assume they are trying to take up the slack for his incompetence.

The only other person that I had a bad experience with other than the “Doc” himself was Jetta Tacker the Office Manager. She was rude to me in person and was rude to me on the telephone. She was also VERY rough with my pet. She was so rough that I found myself secretly hoping she would get peed on or bitten  I find her posts on this site about the office and herself somewhat humorous considering that anyone who has dealt with her knows that she does not find your pet “precious” and clients are not important to her or the “Doc” at all (unless they are not of the Hispanic ethnicity-Doc’s words, not mine).



I would not recommend this place to anyone that cares about their pets or their dignity. I hope for the sake of the community that the word gets out about this place and pet owners take the pets to VCA or one of the other CARING clinics in the area.…

Dr Airhart and staff were great. I took my cat there because I thought she had some type of virus and I was ready to do all kinds of testing. Doctor Airhart examined my cat and turns out she has an upper respitory infection. We got some anitibiotics and she got an injection. It has been 4 days and she has already shown signs of improvement. I am glad i have found him. He was very conservative with her meds and she is so much better. I am sure I would have spent more money and got less time with my cat had I went somewhere else. Thank you.…

Struck my pet. He struck my cat right in front of me. What does he do when you aren't there? He tried to give my cat a pill and when the cat pulled back, he walloped him. When I took the cat home, I checked his mouth and he had an infected tooth, so I took him to another vet who did the dental on him.

Dr. Airhart should have known the difference between a cry of pain and an attitude. My cat was old and that "person" stuck him without a moment's hesitation and not one word of apology.

I have heard stories from others, but will allow them to write their own review. This man now has an office next to the new Mesquite Animal Shelter. Beware people.…

Most Impressed. We took my dog in awhile back and the doc was able to tell that she had a sprained back without taking extensive tests. He was right on cue! After a couple of days with muscle relaxers, she was back to normal being playful and feeling great.…