Ravenna Urban Downtown Italian Restaurant & Bar in Dallas

11/10/11

The best Italian Food I have had in Dallas.

by othellodgs at Citysearch

This littlel touch of Italy is in the heart of Downtown Dallas at Main and Field Street, is quaint, a little like downtown in Chicago or New York. I enjoyed it because we could talk and visit while eating a wonderful Italian meal. I had Zuppa di Mare. Wonderully delightful, this mix of seafoods and pasta is fresh and light and seasoned to allow the taste of the ocean to come through. I also liked their wine list. Not the biggest, but selected to mix with what you are dining on. If you want Italian, from Italians that are wanting to please...try Ravenna's.

08/29/11

Watch your belongings & shady management!!

by Bapp at Citysearch

I'm upset I have to give this place even 1 star...yes, food was good...but service was lackluster. We figured our server was maybe having a bad night & were as cheerful as we could be with each encounter & tipped him well to hopefully make up for a bad night.

BUT THE WORST - Just as we were leaving, I realized I had left my iphone on table (had been checking Cowboys score). We quickly went back inside to retrieve the phone, but the table had already been cleared, & guess what?? NO ONE had seen my phone. Yeah, right. It was late Sat. evening & we were the only customers left in the restaurant! With the short time that had elapsed, & only staff in the building, doesn't take much of stretch of imagination to figure out what happened. Owner was not helpful at all in helping us find phone, & in fact, got VERY upset with me when I suggested I would need to file a police report for the missing item. He even refused to give he his full name or a business card!! What kind of person does that?? Stay far away!!!!

05/04/11

Lacking integrity and character from leadership!

by CPSooner at Citysearch

This review is not focusing on the food quality, but rather the customer service. My wife and a group of friends ate here nearly 6 weeks ago. While reconciling our monthly bank statement, we noticed we had been overcharged by $2....taken out as a "tip". The bill already had an 18% automatice gratuity applied, and some of the ladies actually left more "cash" on the table when they left. Rather the $2 was intentional or accidental, we'll never know the truth. However the problem is that we have called (my wife 3 time, myself twice) requesting them to take care of this issue. $2 is not going to break our bank, but it's the principle of taking care of customers and making things right when you mess up....which the management of Ravenna has failed to do, even after 5 calls. They have given us so many run-around answers, it's like a child caught stealing bubblegum and trying their best to get out of it. They have asked for the last 4 digits of our card, which we gave them. They have asked for our address, which we gave them. They have even asked for both of them multiple times. I asked the manager if he just threw our info in the trash the last 2 times we've given it to them...obviously since we have not been compensated properly. I would encourage everyone to double check their bank statements carefully, because they could possibly be doing this to severaly hundreds of people each and every day. The food may be grrrrrrrrrrrreat! but the lack of integrity and character from leadership will prevent my family and friends from ever returning!

11/12/10

their grrrrrrrrrrreat!

by andrewhammond at Citysearch

Highly recomend this place... its small, quaint, and desceivingly awesome. Service is better then a 5* high profile chef inspired dinning experience. The food is by far the best Italian food we have had, including anything we have cooked personally!! Need I say more... this is a Must Have!!!

09/21/10

Casual & Fun place with Excellent Italian Home Cooking

by gabecasta at Citysearch

I wanted to higly recommend this very casual Italian restaurant that will surprise you in every way. We wanted to take clients to a nice but not too expensive dinner, with a casual environment with excellent food & drink & this was the perfect place. Ravenna staff did a wonderful job on Thursday, September 16, 2010 for our business group, www.MOVE

Everyone loved the casual and fun atmosphere at the restaurant as well as the wonderful service and excellent food.

We knew Mark, the Concierge at the Sheraton Hotel, where we were staying had made the right recommendation. Of course going to dine with our teammates the night before affirmed it was the right choice since we went to "test it out" and we were taken good care of and again we appreciated the excellent food and service, from the fried Calamari, fresh hot bread, lobster ravioli, the house salad and the red wine recommended was nice and smooth. Thanks again for a wonderful experience at your restaurant.