Best Western Cityplace Inn

Jackie P.

Joined 1 month ago

We had a little trouble finding this place due to navigation picking up the address on the freeway, and not an exit. It's off of Fitzhugh and I75, btw.

Perfect check in, staff was very polite. Our room, #105 was bottom floor (all rooms are facing the parking lot...not inside a hallway). Wish I had known this beforehand. Every bit of noise from the parking lot, from vehicles, talking, people locking their cars*horn beeps*, to car door slams, were very noisy at all hours of the evening/night. If someone walked along the sidewalk in front of the rooms and talked, you could hear every single word of their conversation...are you getting my gist? We had Godzilla in the room above us, and a room with 2 children beside us, one of which started crying at 5am on Sunday and wasn't quietened at all till we just gave up and got up about 6am.

As far as our room went...it was perfect. The bed and pillows were comfortable, the shower head and pressure were great. Soap, ironing board/iron, coffee maker/coffee, refrig, microwave and blow dryer was furnished but no shampoo, conditioner, hand lotion. Flat screen tv worked perfectly and had several movie channels. We had wake up calls each morning and the staff was very helpful. We left too early to partake of the continental breakfast, though.

Noise...the noise is the downfall to this hotel. If you can sleep through outside distractions, this is a great location to many attractions in Dallas.

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Contributor

Joined 10 years ago

Value-conscious hotel with the sunburst sign provides basic amenities to ensure travelers a comfortable stay.. In Short
This nationwide chain promises value-added amenities to its guests. King and two-queen guest rooms offer clock radios, hair dryers, shampoo, televisions with HBO or Showtime and complimentary copies of USA Today. The property is inspected three times a year for quality by an independent quality assurance team and assigned a Sunburst rating, so travelers can rest assured that their accommodations are clean and comfortable.