WARNING!. WARNING!!!! Be very cautious shopping and dining in Knox Village. They have a TOWING SCAM going in the area. A spotter sits in his car in the area and watches for naive shoppers who park in parking areas that are not clearly marked. They tow a number of vehicles down about 2 or 3 blocks and then take them all to City Vehicle Storage. I parked across from Chuy's restaurant and shopped in the area, but did not go inside Chuy's . The sign said "Do Not Park Here and go in Chuy's or you will be TOWED." It cost me $350 to get my vehicle on Thanksgiving weekend. The worst part was dealing with the woman, Jabba the Hut, at the tow yard.
The service was perfect, the food was amazing, the place and the decor is beautiful and i would definitely will go there again and again.
Please remember if you want to have a nice surprise from you husband please mention that this is a place that you would like to go!
LOVE THIS RESTAURANT ! ! !
Abacus—Tasteful Art That You Can Sink Your Teeth Into!. We love the design of this place.. and the design of everything they present. Tastes so so SO good! This is one of the most respected and best downtown restaurants in Dallas P-E-R-I-O-D. My friends esteem all people who work here. Is it expensive? Yes, like so many on its level. Do they earn their way to the top of your list through hard work, attention to detail and excellence? Yes. Chef Kent Rathbun is a warmhearted, disciplined and extremely creative commander. Hey, he has got to be to keep pulling it off as he consistently does year after year. His following will tell you this as well. Kent is a sharpshooter that aims to please and he even opens up his lovely home for his guests.. as well as his Texas-sized-generous heart. (I only mean sharpshooter as he goes for perfection in several areas and seems to attain it). Give it a try, but be careful ’cause it's romantic to the hilt! Really like the unique ambience, attentive service and excellent quality. @kurtwvs
Nice setting and that's about it.
We went on a Friday during restaurant week for a 7:30 seating. We got there a few minutes early and sat in the bar/lounge area. The atmosphere is very upscale and modern. The hostess came and got us when our table was ready - more or less right on time. I really wanted to enjoy our evening...but...
Our waitress, Jennifer, was mediocre. She was not particularly knowledgeable about the food, knew nothing about the wines and was not very personable either. This really put a damper on the evening.
My girlfriend had the potsticker appetizer with the cod entree - both were mediocre. My selections were better than hers but not great. The dessert tray was quite good and a nice treat. We got the 3 course wine match for thirty dollars a piece, and it was a total rip-off. Our waitress gave us what were at best 2 oz pours. (Some other waiter gave more generous pours, but given that these were not high end wines they should all have been more generous in their pours) . I don't go to nice dinners to get loaded, but she was downright stingy. We would have been better off getting 2 wines by the glass for $12 to $15 each.
I had not been to Abacus since their re-opening ~2 years prior and had really looked forward to our evening there. As is probably clear from the review above, I was isappointed. I may pop in some time and order the lobster shooter at the bar but will take my high end dining dollars elsewhere. Based on my experience this restaurant is the definition of "form over substance". The kitchen and our server really blew Abacus' chance to appeal to a wider audience this restaurant week.
Classy restaurant. We ordered the hickory lamb and it was delicious. (Except we ordered medium and got medium rare). The rice was also delicious.
great place. The service is great. The food is wonderful. The people are friendly. What else?
A Restaurant With Bad Customer Service.
Came to Abacus which coincidentally fell on Restaurant Week. This review comes from somebody that is in the restaurant industry.
To make reservations, I had to give a credit card number to be charged $25/person in case of no show. I asked the hostess if Restaurant Week menus were offered at 5PM and she repeated the $25 no show policy. Thanks for answering my question.
We ordered the RW 3-course meal and also did the wine pairing which was an extra $30 more. We also tried the Lobster Shooters that are so popular (another $20) and found it to be different, but not as great as everyone else has been raving. Fried, chewy lobster soaking in sake cups of orange colored sweet n'sour sauce.
The food was good, not spectacular and I guess the incident that taints this whole experience was when the hostess (an older lady) came to our table during the main course and informed us that we were taking too long to eat and "As stated to you on the phone, we need to have the table back for another reservation." First of all, no one even mentioned that we were being timed, they were too busy making sure I knew the no-show policy. Secondly, we spent a good deal of money so far and you're going to tell us to rush through our main course, dessert and wine accompaniments? I don't care how classy or exclusive you think your restaurant is, that is rude in all etiquette circles. Perhaps they need to re-think how they're scheduling their tables to allow ample time for their guests to enjoy their food.
The food was good, not great. The attitude needs to be checked. Abacus needs to be honored to have guests, not the other way around. And this one experience has made me not want to come back ever again.
unrealized potential. Here's the problem with Abacus: they cut too many corners. Sorbet isn't a course, but they count it as one. So I was given 8 courses rather than the 9 promised on the menu. And the single cheese plate was not adequate for a table of 6. Also, last visit I got a nickel-sized portion of foie gras (most other tasting menus give at least 4 times that much). The service isn't particularly friendly or prompt. The wine recommended wasn't particularly good. The food was pretty much OK, with occasional flashes of inspiration. The prices are out of line with the quality of food. Etc. There are much better places in the price range, and I intend to visit them instead.
Over Rated!. Decided to try this place because the reviews on this page were not too bad. The ceasar salad was really, really good. Then things progressively started to go downhill. The food was brought to us by a server who was really confused on who had ordered what. The lobster shooters were cold and plated in really weird little shot glasses - hence Shooters, I know- I never knew trying to eat the little buggers would be so much work. We were left unattended for very long periods of time after each course. . the icing on the cake had to be when I went into the ladies room. It looked like a hot mess! The counters had water all over them, could not set my bag down, the stalls... well, let's say someone forgot to flush..Oh my! .... It was not all that they made it out to be. The bill, well let's say I hope they take the extra money and hire someone to clean those bathrooms...YIKES! Not what I would expect walking into this place.
Abacus...How Disappointing. Put me in the column of reviewers that say this is a highly overated restaurant that does not deserve its 'Five Star' Zagat rating. We were a party of two and we had booked our reservation a month in advance. The service was horrible. A party of sixteen booked a reservation one hour before being seated and our waiter, who happened to be the Wait Captain, was incapacitated when this party of sixteen was seated in our section. He was serving twenty people single-handed. We were having the nine course chef's wine pairing with a fixed price of $300.00 plus tax each. It was a dinning nightmare. The wines were served from 'Splits' and the waiter was so harried that he would open the wine and pour them immediately; as a result, the wines were so tight that over half of them never opened-up and were either tooth-ache sweet or just this side of turpentine. Certainly not worth the $600.00 we paid for an advertised Five Star "Wine Pairings" experience. The restaurant manager and the waiter kept apologizing citing the economy as the reason for the poor service, ironically not enough customers, and offering to give us " the experience we should have gotten on our next visit". Fat chance that is ever going to happen. The restaurant was as noisey as an internet cafe and had the ambiance of one, with all the I-Phone and Blackberry's going off. The service was so bad that the plates could not be handled when served due to the long wait on the keep-warm shelf. Kent Rathbun promises a five star backyard barbeque experience, and, on that promise he delivered: After the first three fish courses which were delightful, everything tasted like pasty grits and liquid smoke. On the plus side, the presentations were beautiful when they arrived. Most often the nine courses were served by impersonal kitchen help. My suggestion is that if you are one who has to find out for themself, as I am, go lightly and stick to a menu selection and select your own wine from their wine list.
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