(214) 824-5678
5638 E Mockingbird Ln
Dallas,
TX
75206
32.8364
-96.7712
Neighborhood: Northeast Dallas/ White Rock
What People Are Saying About Unique Tailor
The Editor
Contributor
Citysearch
Offering custom tailoring and alterations for any garment.
10/28/09
Poor Customer Service
by Pink09
I was told Unique Tailor did an awesome job for a reasonable price, I went in to take my jeans fto be ix and the quality of work was not what I expected not only that they have very poor management skills and terribe customer service it was a lady that took care of me with a very poor attitude , I don't think you should be in bussiness if you treat people with a terrible attitude. Their space is very small and they are always pack (due to cheap price) but she was extreamly rude to me I will never go back and don't suggestion this place to anyone.
- Pros: Cheap price
- Cons: Service is cheap too !
04/28/09
Disappointed
by seven11
I was thoroughly disappointed by the quality of the jean hem at Unique Tailor. I spent $165 on a pair of seven jeans and wanted the original hem put back on. They did a terrible job sewing the original back on. The bottom of my jeans now look like bell bottoms as the cuff is now an inch wider. It does not look anything like the original hem. Dissappointed and recommend a park cities tailor on lover's lane who does all of the shortening work for the Seven's store at Northpark Mall. Unique work indeed!
- Cons: Terrible Workmanship
02/07/09
Cheap but the quality of work can be poor
by leilahutch
I've been going to Unique Tailor for the last 4 years, you could call me a loyal customer., and I have never returned anything because of poor quality of work. I collect vintage clothing and Unique Tailor has altered just about every piece that I own along with every pair of jeans I own. Today I returned with 3 pairs of dress pants my husband took in 3 months prior. Each hem that they did had already fallen out and the pants were unwearable. The hem jobs were very poorly done. In fact, I have noticed that the quality of work over the last 6 months has really declined. When I arrived I was told there was a 30 day return policy. Understood, that's fair. I asked how long a new hem should typically stay in a pair of pants (much less all 3) and I was again informed of the 30 day return policy. So I then asked for assurance that if I do leave the pants again the work would be quality. The owner stormed off and left me standing at the counter. I am very sad that I was treated that way because I did truely value their quick, affordable work. Bottom line is that you get what you pay for... I'm looking for a nice new tailor now!
- Pros: Cheap & Quick
- Cons: Always crowded and really poor customer service skills
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