11/06/09

Fun place to shop CD's at good value

by bigDmusicfan

I wandered in here about six months ago and was warmly greeted by the friendly lady I've come to know as Pat. At that time I had about 20 CD's. Now , thanks to the wonderful advise and service from the staff; Larry, Chuck, Andrew, Pat, George, and everyone else; I have over 200 CD's. Larry is the man. Anything you need to know about music or CD's or bands he speaks the truth. I love coming in and exchanging little pleasantries with Pat.. She's always smiling and wanting to know how was my day, and can she find something for me. I am saddened to see some of the mean reviews for the store and the staff! There are so few nice businesses left that are truly interested in their customers' needs and life. However, it is a business and they need to make a profit to stay in business. They are not your MOTHER. Some of the negative reviews seem to be sour grapes. The store can't buy every CD from every seller. If you don't take good care of them, or you're selling ones the store already has 10 copies of, they can't really be expected to purchase them from you. I'm just thankful places like this are still around! Look in the mirror. If you present a positive attitude and treat the employees like friends you'd like to know better, you can get the musical education of a lifetime, and have fun doing it. They have a few rules sure, every business has to have them. I'd rather have friends making the rules,than some huge faceless company like Best Buy or Target. Larry, Pat, and the gang are there to help you enjoy your hobby. If you fall on hard times they'll be there to help pay you back on some of your CD's if you need them to. Will Best Buy? Will Target?

Good luck and good hunting!

Big D Musicfan

• Pros: Friendly service, well organized inventory, great prices
• Cons: not open 24hrs hot inside in summer

10/11/08

Disorganized, Incompetent, Uninviting - Will NOT Return

by DalTexCowboy

I decided to give CD Source a try to sell back some of my CDs. They don't call you once the offer is ready, they put your CDs out for sale BEFORE you accept there offer, and they are completely disorganized and incompetent. I had to call them to see if their offer was ready. It took at least five people five minutes to find their offer for my CDs. Once I found out that they would only purchase some of the CDs, I asked for them back as I want to get rid of the whole lot or nothing. They then had to go pull CDs off the sales floor and peel stickers off my CD jewel cases. I was quite offended that they would sell my CDs before I ever accepted their offer! The store is a dump, poorly lit and dirty. I know it is no discount retailer or chain, but you'd think they would have a little more pride in their business and clean up the place a little bit and make it more inviting. I've been in the store before, but never purchased anything as I've never found anything I was looking for.

Definitely will not visit this establishment again, nor would I recommend it to anyone looking to buy, sell, or trade CDs or DVDs.

05/05/08

CD source is great and plsiii is a idiot

by mluers82

CD source is the best CD store in Dallas. They have a great mixture of new and used CDs. Most of the time used CD stores will not have new CDs from Indy artists this is not the case at CD source. I not only go there because I like supporting the store but I also can count on them having one of the CD my list. If they don't have what you want they can usually order it for you for the same price that big stores can get it for. And it usually takes less a couple of days for your order to arrive. The staff are knowledgeable and friendly. If you can find something it might be in another storage area and they might be able to find it for you. when it comes to this plsiii guy its his own fault for not returning the CD within 30 days. Any store is not and give a refund for an item that has not been returned within their return policy. I would highly recommend CD source as the place to buy your next CD

• Pros: great selection, great prices on new CDs, nice guys that love music
• Cons: right next to free birds so you have to get a burrito lol