(214) 823-6873
5602 E Mockingbird Ln
Dallas,
TX
75206
32.8363
-96.7718
Neighborhood: Northeast Dallas/ White Rock
What People Are Saying About Mockingbird Bridal Boutique
The Editor
Contributor
Citysearch
Certified bridal consultants assist brides search over 300 styles of elegant designer gowns and bridesmaid dresses.
10/10/09
Terrible Service
by 2010 bride
I went into this store without an appointment on a Saturday afternoon. I walked in and asked for help. The employess (who did not look that busy) all said they were busy at the moment, but that I could find Jeanie and she would be free to help me. I found Jeanie and she acted as if I had ruined her day. She was annoyed the entire time she was with me. I am a petite person so the dresses need to be clipped in the back to see what the dress will look like in my size. Jeanie did a terrible job of tightening the dresses in this way and left the dresses hanging off of me. I looked so pathetic in these dresses that I became very turned off. At one point, my friend stepped outside to take a phone call and I wanted to wait to show her the dress I had tried on. I expressed this to Jeanie and she gave a loud sigh to show how annoyed she was. Needless to say, I could not believe this woman was working on commission and decided it was time to leave because she obviously did not need my business. I will never return and I hope she gets a better attitude.
- Pros: They had cookies
- Cons: Unhelpful associates
09/04/09
Horrible experience with this store!
by jjpink
I was the maid of honor in a friend's wedding, in which there were only TWO bridesmaids, and they managed to mess up our order. The two of us ordered different dresses and ended up with the same dress. When I called to talk to them about it, they shut me down and said I needed to have proof, which I didn't have, since they kept the original order forms and I never received a copy. The bride actually had to call up there and trick them into faxing her the original order forms (by saying she wanted the forms for her wedding binder, ha!), then when we went up there, the manager (Amber) was rude right off the bat, before we even told her what had happened. She then proceeded to blame me and say I hadn't done enough for the bride on "her day." After a lot of haggling and phone calls from the bride, the manager eventually agreed to pay HALF of the purchase price of the dress THEY SCREWED UP! Frustrating, to say the least.
- Pros: can't say that there were any
- Cons: incompetent, rude
08/31/09
THEY ORDERED THE WRONG DRESS
by megsag612
DO NOT SHOP HERE!!!! They ordered my bridesmaid the wrong dress and refused to take credit for their mistake. So we are stuck wiht the wrong dress. THe Manager always has a bad attitude and blamed us for their mistake. OH its just a HORRIBLE experience. I hope that no one has to have happned to them what happend to me. Just dont even waste your time.
- Pros: none
- Cons: they ordered the wrong dress
The Details on Mockingbird Bridal Boutique
The Extras:
Layaway is allowed on sale gowns with a 50-percent deposit.
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