Dallas >Friendly Chevrolet
Helpful!. Staff was very knowledgable,helpful have been purchasing cars for over 20 years and this is one of the Best experience I have had will definitely recommend friends and family.
Thanks!. Thanks for everything you have done before, during and after the sale !!!!
No complaints. Will recommend people to come out, it was a good buying experience.
GREAT>GREAT. Great first time experience! Friendly Chevrolet really lives up to it
The Best Ever!!!. This is the best dealership I have been too!!! Tracey Shalit, Liza Marabella, and Chris in finance are some of the best workers I have come across. They are all very nice and helpful and will make your visit a very pleasant one!!!
Deceptive Sales Practices.
I received a quote from Friendly Chevrolet in mid-April on a new 2011 HHR. When I arrived to inspect and test drive the vehicle I was told that it actually was a demo and that I could not purchase the vehicle until May 15. I committed to buy the vehicle and scheduled an appointment to purchase the vehicle on May 15. On May 15 I went in to the dealership and was presented with a sales contract for approx $1,000 more than the quoted amount. When I told the salesman that the amount was incorrect, he said that he would fix the problem and left, not to return for approximately 1/2 hour. He then presented me with a new sales contract for approx. $590 more than the quoted price. When I told him that I expected to pay the quoted price, he left and returned in approx. 15 minutes and said that he could not sell the car for the quoted price despite the fact that he had the quoted price in writing.
He asked if I would like to speak with a manager and I said, "yes". He left and returned with the internet sales manager who only repeated his words.
I did not purchase a car from Friendly Chevrolet's competitors originally because of the quotation I had received from Friendly. In addition, I purchased equipment to be installed on the new HHR for use as a vehicle to be towed behind a Recreational Vehicle. Parts of this equipment are particular to the HHR and cannot be used on other vehicles.
Now vechicles with the same equipment and pricing are not available in the Dallas area which means that I must buy a vehicle with equipment and color not to my liking and pay a much higher price than I would have had to pay in mid-April.
The salesman was Martin Herrera.
Friendly staff and Great dealership. In my opinion all people were very eager to sell a vehicle I felt that they treated me as if they had my interest at heart and not to just put another marker on the board I have purchased from friendly sent people to friendly and will purchase again from friendly. Cris was a 100% added improvement to purchasing and taking delivery at friendly she is worth more to friendly then she realizes.
Good dealership. James Head was fantastic. He’s an incredible asset for the dealership.
Thumbs up!!!. Damion was a great sales associate didn’t have a problem test driving multiple cars not knowing if I was going to purchase it or not. This gives the dealership not only 2 thumbs up but many more.
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