Plano >Automotive Sales & Services > European Auto Tech
3953 N Central Expy, Plano, TX | Directions 7502333.050405 -96.698657
It is always a pleasure to have my vehicle serviced hear at European Auto Tech. My vehicle is well maintain and the service is provided with the utmost care. Everyone here is a trained professional!!!
The service team here is AMAZING! Sergay and his team have always taken the best care of me, and they know their stuff! I've never been disappointed and would recommend them to anyone who owns a European car. They are my trusted advisors when it comes to the proper car and maintenance of my BMW! Thanks so much for all that you do!
bought my Mercedes E350 from these guys ( passport motors/European auto tech) 4 yrs. ago , it has been service with them since:) i traded up with another 2011 E350 here about two weeks back .... and plan to have them service this one as well ! they always give a great deal both on sales and service .
Needless to say i recommend them for all your automotive needs be it sales or service
CUSTOMER FOR LIFE!!!!!
I recently moved in from california about a year ago & I was referred to them by a good friend & I most say these guys know what they're doing! No BS'ing around! Very professional!!
I highly recommend these guys to anyone with a European car, you won't be disappointed. They run a very tight ship and the best part.....
They diagnosed and fixed the problem! These guys are truly experts of their trade!
We have taken our BMW 530i and 325i to Sergey for all our repairs. He has always been timely and responsive in his dealings with us, and he has fixed the problems. The cost is reasonable and well below prices quoted by the dealership. We plan to use Sergey for all check-ups and repairs and recommend him without reservation.
I drive a 330CI BMW and have been going to European Auto Tech for years, my family included. I took my car in, in the morning, complaining about the rear end shaking every time I accelerate. I hadn't heard from them all day so I called and asked if they had looked at my car, to which they replied, "It's your drive shaft we have to keep it over night to fix it." It would have been nice to know that I was out a car for over 24 hours... some people do honest work for a living.
When I received my car the next day, it proceeded to do the EXACT same thing I was complaining about previously. So I called Sergey and told him it was still shaking. His response, "There are two pieces to your drive shaft, it must be the other one." I just dropped $500 for him to fix absolutely nothing on my car.
Fool me once, shame on you. Fool me twice, shame on me. So I took it else where to get a second opinion. When all was said and done, I had a faulty tire with a slipped belt that was causing my rear end to shake. The total cost of repairs... $3 to dispose of the bad tire.
Might I also add that I took my car to European Auto Tech on numerous occasions suspecting a leak somewhere in my car. They claimed to have never found one and yet my car smelled of oil all the time. When I took my car for that second opinion for the shaking, I threw in that there might also be a leak. They did find a leak, two actually, in the valve cover gasket!
After all was said and fixed I went back to European Auto Tech to talk to Sergey of the pointless, unnecessary work that he did to my car. But, I was very nice, telling him I had been coming there for years, explaining my story, showed him the invoices of the real work that was done to my car, and asked if he was going to make this right. Naturally he stuck to his guns about his work being valid. I never got upset or irate with him, only stating that when I left his shop after supposedly fixing the problem, my car was exuding the exact same symptoms as I had left him with. I spent $500 for which he told me, then it must be something else. Chances are, if I was naïve and took my car back to him, TRUSTING him to fix it, I would have spent another $500 easily, and the problem would have still gone unfixed.
I will NEVER take my car back and if you were smart, especially in this economy, you wouldn't either.
Good people! I had my Audi serviced here... the prices was the best I could find , they were timely and courteous. Will visit again!
The Most Honest Auto Repair Shop in DFW – " I am appreciative of the effort put into making sure my BMW runs perfectly after its regular maintenance was performed. Every aspect of the vehicle was inspected to insure it was without issue. …"
Unorganized, Hodge-podge Operation! – Every time I call I'm either on hold, or tossed about from one person to the other. First time I brought my car in for service, I did not know which way to go! First, I though the name of the shop was European Auto Tech, but when I arrived at the shop's address the big sign read: Passport Motors. Second, no signs to direct me anywhere. I went to the front lobby and found no one in attendance. I went to the left side and back of the shop, neither seemed the right place. Finally, I found the right entrance (on the right hand side.) Third, the massive garage was packed with cars, but hardly anyone in sight. Got out of my car and walked all the way to the corner, only to be find couple guys chatting. Not exactly the greeting I was expecting. When I came to pick up my car, the experience was pretty much the same. No cashier office/window in sight. I had to go through a back door and one office to find someone to help me.
In amazement, I wondered: Can I really trust these guys to work on my family's two German cars? To boot, the bill was almost the same as the dealer. Next time to the dealer I go :-)
Dalla's Premier Auto Body Repair Shop – I bought my car 2 years ago from Passport Motors but I bring it back to their service department (European Auto Tech) whenever I need service done. These guys are PROS!!!
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