Dallas >Sal's Pizza & Restaurant
Delivery by Horse & Carriage -- Review #2. If you're eating in at Sal's, great. When the pizza is piping hot, it is delicious. But do NOT call Sal's for delivery. I read the horse-and-carriage review and decided to take a chance anyway. Big mistake. My pizza came after an hour and it was FREEZING COLD. Freezing. When I called Sal's to report the problem, as well as the fact I was going to review it on this site (and that others had the same complaint on this site), the guy on the phone could not have cared less. So from a delivery standpoint, I wouldn't rate it high on service or quality.
Delivery by horse and carriage.
I ordered a pizza from Sal's on a Sunday afternoon. It took 1 hour and 52 minutes exactly. I had to call them 3 times to ask where my pizza was. I had heard good things about their pizza quality, etc... and maybe that is the case in house at their location on Wycliff, but this pizza was terrible. It was cold, of course, the pizza dough was of poor consistency, meaning that the entire pizza was like eating a piece of crust. They put half the amount of cheese they should have put on it (and I'm not a big cheese guy). To top it all off, they cut the pizza so unevenly that i had pieces that were literally half the size of other pieces on the pie... normally this wouldn't bother me, but it was the icing on the cake.
Perhaps I might try this place in house because some people absolutely swear by it, but I will never order another pizza from Sal's ever again. I suggest you look elsewhere if you don't want to drive.
When Dominos and Papa Johns Isn't Doing it for ya. This is great pizza, its delicious, the crust is awesome too.. and its fresh unlike alot of the chains.
decent pizza; horrible service.
decent pizza for Texas but coming from NY its hard to find something better. Don't get delivery unless you want cold pizza and a order taker who is rude and thinks he is doing you a favor by selling you a pie. I live a few blocks down from Sal's and it took over an hour to get my pie delivered and when I called to complain that it was cold, he said, "what do you want me to do about it".
I rated them low just because of that poor service.
Great overall experience, though not the best pizza.. Seems like the pizza is made for old-fashioned tastes -- lean and not too fussy.
Very good crust but very average taste.
I decided to give Sal's a try after reading it was voted Dallas' "Best Pizza 2006" by the readers here. After reading the reviews, I had some preconcieved notions about Sal's. From the reviews I expected the restaurant to be a bit smaller than it was, and I expected a "Pizza Naazi" to work there. Neither was the case. The restaurant was about average size - not small but not big either. I didn't feel the tables were necessarily "packed closely together." And concerning the service, one reviewer described the service as "rude" and someone else described it as "rough". The waiter we had was friendly and we didn't experience any negativity. It was the slow time of the day, so I guess they had no reason to be on edge. However, there were 2 guys standing in the workers area that sounded like New Yorkers. They were talking loud and non-stop for about 10 or more minutes. So I can see how those with that type of personality can come across as "rough". Us Texans tend to talk slower and more relaxed. I figured one of the guys must of been the owner because he afterwards got into a big, expensive car and drove off.
Anyway, back to the pizza. Anytime anything is voted #1 you expect it to be "out of this world". This is not the case with Sal's pizza. Yes, I would say they have good pizza, but not great pizza. I will say, however, I WAS impressed with their crust. Not too hard like some crusts are and not to doughy either. Just right. However, it's downfall for me was the taste. No, it didn't taste bad. The problem was... it didn't really have much taste at all. I expected some zing or zip to it, but there was none. I just had a 1 topping, hambrger pizza, so maybe if I had added more toppings then it might've different. I don't know. Still, I expected more taste.
To sum it up: Good crust, average pizza.
Great Veal Dishes!. Sal's in my opinion, the best Italian Food in Dallas. The Veal dishes are better than any "Cloth Tablecloth" type restaurant in the Metroplex. As for the "Rude/Bad Service" remarks above, Hey they're Yankees; what did you expect? If you want Great Food and don't mind rough service and a hole in the wall restaurant, then Sal's is the place. One Word; Meatballs.
Good pizza - bad service.
If you want cold pizza and rude service order via the phone.
This has happened 3 times now.
Excellent. If you are looking for somewhere to just get out and about and have a good meal at a decent cost with great service, Sal's is the place. We have visited this establishment many times and have NEVER been let down. It is a must!
Serving pizza since the early '80s, this Oak Lawn institution is a taste of Brooklyn in the heart of Dallas..
Simple wooden tables and red booths are packed close together in this busy restaurant. Traditional Italian posters fill the walls and smells of fresh pizza waft out from the open kitchen. Even with a large lunchtime crowd, food is served hot and quick. Renowned for pizza, Sal's offers traditional pepperoni or sausage, in addition to options like Alfredo or white pizza. Chicken parmigiana and veal bolognese are also available.
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