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Florists >All Occasion Florist
This is the absolute WORST florist I have ever experienced in my life. I honestly do not know how they are in business. My flowers were never delivered, no call, no apology, nothing. The guy I spoke too claimed we never spoke before. I have a million terrible things to say about this place and their horrendous customer service. Please don't waste your time or let them ruin your surprise.
This place is AWFUL. I sent my mom flowers for her 50th birthday and when they didnt arrive before she left for work i called to complain. Instead of apologizing, he said ok ill credit your acct $50. Well, i paid $75 so that wouldnt make any sense! What a jerk!
If no stars were an option I would give them that. I own a business and had used them for about a year for my events; we get a lot of traffic and people were always raving about my flowers and I proudly told them where I got them. The last few arrangements were starting to look a little busy and contained some junk flowers so for my last order I asked that the revise it. When the flowers were delivered they were a mess. They had carnations and tons of fillers crammed in to the vase. It was so cluttered and crowded and just looked awful. When I called and asked them to rework it they were beyond rude. I have never received such terrible service or been treated like my business was such an inconvenience. Instead of picking up the arrangement they told me they would credit me and asked me to never come back again!!! I can t believe that they would treat a residual customer that was guaranteed business this way. I WILL NEVER USE THEM AGAIN, EVER EVER EVER!!!
Oh My Goodness!!!!!!!!!. Where to begin? Over the past several years I have used All Occassions and have had great success up until this year. I ordered flowers 2 weeks BEFORE Valentines for the girls in my office and they arrived the day after only then when I called complaining. Not only did I not get a call from a manager or owner but I did not receive a discount either. I understand that businesses have bad days so I tried them again this past week for a funeral. I called on Tuesday and placed the order with instructions to be delievered on Thursday by 3:00 for the family viewing. Not only did they not get there by then but were not delievered until after 7:00. When placing a call to the office the next morning I was told by the manager that the owner would return my call but again no phone call. Someone has to held accountable for such failure. This is not the way to run a business. It is no wonder that they are failing. Imagine if we all ran our business like them. Poor poor customer service. Never again...............
Used to be great...Not now. I have used this forist for numerous years and occassions, they WERE great. The past year and half they have failed miserably. Each time I have used them, I keep thinking it is just a one time error...not anymore...I had flowers sent to a funeral...they arrived 3 hours late. I will never use them again.
BEWARE OF THIS PLACE....HORRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!. I STRONGLY agree with the user cjtibbs, this palce should be put out of business. I placed my order Feb. 8, Feb. 14 came around NO FLOWERS!! NO CALL!! NOTHING!! So I called them, their phone just rings and then it goes straight to a disconnect busy signal. I even drove there before they closed no one was there, such a waist of my time and money. I've refused charges with my bank and will never use them again. They will ruin your Valentines -Stay Away!!!!!!!!!!!
DO NOT USE THIS PLACE. I would strongly recommend not using this place. It is so bad I am filing a complaint with the BBB (and writing reviews on websites like this). I placed an order to be delivered 4 days in advance. Not only did they not even attempt to deliver the arrangement they didn't even call to let me know they would not be delivering it. The order still hasn't arrived. The phone is either busy or they let it ring then pick up the phone and hang up. This has been going on for 2 days. Furthermore I am telling my credit card company to refuse the charges. Go someplace else!
All Occasion Florist. Outstanding arrangements and my wife loves to get flowers from here. Unfortunately, respect and customer service does not seem to be part of the bargain-almost as if they are doing me a favor when I buy flowers there. I suppose it is a trade off-great arrangements, but get treated disrpectfully in the process.
The best flower shop. Thanks God, I found this flower shop. I worked next to the location and always walked to the store to buy my flowers. The owner Jeff - is super nice, he will provide you with the best possible service. The shop has all kinds of beautiful fresh flowers. I never had a bad experience with the store, the flowers were always terrific.
Best Flower Shop in Dallas. This is the best flower shop I've ever found. You might not notice it driving by on Oak Lawn and Lemmon but once you explore it as I did, you'll find these are some of the best prices and designs for many miles around. I send flowers all the time and have used other florists but no one can beat the design and huge selection of fresh flowers in stock, in my opinion. It's sorta one of those little secrets of Oak Lawn. I recommend it highly.
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