Ann's Health Food Ctr

Doesn't Recommend

tonealford

Joined 2 years ago

Cafe is very slow and service is poor. At 6:25 p.m. I arrived at Ann’s trying to get a smoothie after my workout. The hours posted on the door indicate the Cafe is opened until 6:45 pm Mon-Sat. When I reached the door, I asked a gentleman tidying up the entrance area if the Cafe was still opened. He said welllllll, not sure, you have to see. I went over to the Café’s counter and everyone at the back of the counter ignored me. I then just asked the question if the Cafe was closed; the young lady said yes. I told her it was only 6:30 p.m. She said nothing. I stated that it was bad customer service and bad business practice for hours posted incorrect or not consistent with hours the worker’s kept. I left Ann’s with out a smoothie. I sincerely try to support local businesses but when you pay money and receive poor service, you must say something. This is not an isolated incident; it is just the one that made me comment on what could be a very good establishment in Oak Cliff. If there was any competition, Ann's doors might not be open or better yet, the service would be remarkable more times than not.

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twohillsdesigns

Joined 3 years ago

the best option in oak cliff. ann's is good for the health food junkie who lives in oak cliff and doesn't feel like driving to newflower market or sprouts to shop. they've got some good items, but i was rather disappointed in their lack of produce. they only had a few vegetable options, and they were all pretty old and squishy. all in all, not a bad place to pick up food, but i can't get all my grocery shopping done at once there, which means i might as well just take the time to go to a store where i can get everything in one fell swoop.

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CreativeIdeas5

Joined 4 years ago

Best customer service. The entire staff was knowledgeable. Their customer service is the best and I never have to wait in line or for a staff member. Never stop being available for your loyal customers.

Doesn't Recommend

DallasDiva

Joined 4 years ago

Good for you NOT to you. I have long been a fan of Ann's Health Food. The food from both the store and cafe are great. However, the customer service and wait time are consistently bad...and it appears to be getting worse.

Not only is the service bad (cafe workers seemed annoyed to wait on you), but everytime I come in for lunch at the cafe I have to wait a minimum of 20 minutes for my food, with or without anyone ahead of me! I have even tried to call ahead, only to be placed on hold for over 5 minutes just to have someone take my order.

I enjoy healthy eating, but not at the expense of poor service.

Recommends

agapetruth

Joined 5 years ago

Ann's Health Food on Zang is the best, better than GNC. I love Ann's. They have everything I need :), although not everything I want. Unfortunately, no power pops :(. But they do carry both healthy groceries and quality supplements.

Their staff is knowledgable and I trust them. They do not recommend a product because it will make them more money. Sometimes, they recommend a less expensive product because it works better. Their staff is friendly and professional. And the environment is positive. I love shopping at Ann's.

Recommends

navadallas76

Joined 5 years ago

Great Location. Great people they are very helpful and have supplements for everything. This is the only herbal place in Oak cliif and has been around for many years.

Recommends

rachel888

Joined 5 years ago

BEST HEALTH FOOD STORE IN OAK CLIFF, TEXAS!!!. This health food store has been around for many years, I went to high school with the owners children and now I take my children there-the staff is very knowledgeable and friendly, they go out of there way to make sure you receive the best help possible and they give great suggestions. I tell all my friends & family about this place it is a Diamond for us that live in Oak Cliff. We love Tim and Mat -they are very good people and so is the rest of the staff. Also they have a wonderful grill and smoothie cafe in this store it too gets a 5 star rating*****!!!!!!!