Dallas >Sport City Toyota
Be very very careful.... I had a bad experience with this dealership years ago and only returned because the sales guy I've used for years moved here. From the gitgo this sales experience was questionable. I hung around because I trusted my sales guy to work things out in my favor in the end as he always had. Unfortunately, this dealership is so corrupted that even my "friend" was powerless to help me. I should have walked but for reasons unrelated to the sale felt pressure to buy a vehicle. Bottom line is you need to take your time and scrutinize any deal VERY carefully. Specifically, beware of anything the finance guys say. They are not doing you ANY favors. They are trying to sell your financing at the highest rate they can get away with and sell as many extras as possible to pad their personal pockets. In hindsight, I overpaid for the vehicle, overpaid for the warranty (which I questioned at the time of the purchase), and now distrust my "friend" because he has obviously become just another part of this continually bad dealership.
Thank you for taking the time to share your experience. We want each customer to be completely satisfied upon visiting us and the impression that you received from our dealership was unacceptable. If there is anything that we can do to help amend the situation, please don't hesitate to contact me directly. Sincerely, David Cruce - Customer Relations Manager dcruce@sportcitytoyota. com
great experience. I had an unbelievable experience! Sam & Tim have gone beyond the word customer service. I will and do recommend you guys to everyone I know. Toyota goes beyond customer service they make you feel like you are a part of their family.
Carolyn, thank you so much for taking the time to let us know how we're doing. It is wonderful that Sam and Tim have exceeded your expectations, and we sincerely appreciate the kind recommendations you have given us. On behalf of everyone, we hope that you are enjoying your new car and we look forward to seeing you again in the future. Find us on Facebook and Twitter for additional online savings and promotions. Regards, David Cruce, Customer Relations Manager dcruce@sportcitytoyota
great. I bring my car to John Eagle Toyota because the service here is great and I always get coupons too :)... When I got here I was offered free wi-fi which allowed me to go through my morning emails while I waited. They always complete all the requested work and its always completed on time.
Aaron, thanks for sharing your experience with us. Customer satisfaction is a top priority so we are very glad that we have reached this target with you. We would love to help you with your next automotive need, and we look forward to seeing you in the future. Follow us on Facebook and Twitter to be kept updated, and to receive additional online savings. Regards, Justin Auchter, Customer Relations Manager justin_auchter@sportcitytoyota
Love this Dealership. I love this dealership...All of the people are nice and friendly. The finance manager is so personable and professional. I use to work for a dealership and John Eagle tops them all!! They put their people first and it shows.
Herbert, thank you for your kind words. It's very encouraging to hear that you were satisfied with your last visit, and we are pleased to know that our team delivered top-notch service. We hope to work with you in the future, and if we can be of any more assistance, please do not hesitate to contact us. Be sure to find us on Facebook and Twitter for exclusive online specials. Regards, David Cruce, Customer Relations Manager dcruce@sportcitytoyota
Pleasant Experience. I feel everyone was extremely courteous, helpful, and friendly. It was a very pleasant experience - instead of being one to dread.
Maggie Sue, thank you for your helpful feedback. We strive to provide our customers with the very best service, and we are glad to know that we have achieved this with you. We would love to work with you again in the future for your next purchase or car servicing, where you can expect to receive the same outstanding customer care. Regards, David Cruce, Customer Relations Manager dcruce@sportcitytoyota
Bought A Prius. This is the second new car I have bought from this dealership. I bought a Prius this time. The negotiation process was simple and straightforward. I would highly recommend it to anyone wanting to buy a new car. I have always been treated courteously by everyone from the dealership to the service department.
Thank you very much for this great review. Stress free car buying experiences is something that we strive for so it's great to know that you have recognized this. Thank you for your business over the last few years. If we can be of anymore assistance to you both, we would love that opportunity. Don't forget to follow us on Facebook and Twitter for extra online savings and specials. Regards, David Cruce, Customer Relations Manager dcruce@sportcitytoyota
Taken care of!. The dealership is a ways away from my house but I continue to come here because everyone here is excellent and willing to go the extra mile to make sure that you are taken care of. I am a Sports City lifer!
Finest. Baron Dennis is one of the finest salesmen I have ever encountered. This is the third car we have purchased from him and we bring all of our family members to him as well. He is fantastic!
Impressed. I was so impressed with my salesperson, Calvin Brown. Mr. Brown was ending his day when my husband and I stopped by. I had began my search for a new vehicle over 5 weeks ago and when I saw the vehicle, I knew my search had come to an end. The confirmation came when Mr. Brown gladly stopped on his way out to introduce himself and ask if he could be of assistance. He was so kind. My overall experience was excellent. I informed the team that I wanted a hassle free experience as I work 7 days and have very little time to spend negotiating cost. Calvin Brown had me go online and complete any applications to speed up the process and I was in and out in approximately 1 1/2 hours. I will definitely go here to buy my next vehicle and will recommend Calvin Brown.
Exceeded my expectations. Jeff Rushing is the reason I purchased the Avalon from this dealership. I honestly can't think of anything more they could have done to exceed my expectations!
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