Dallas >Pets & Animals > Pet Love
2148 Royal Lane Suite 101, Dallas, TX | Directions 7522932.895503 -96.905862
M-Sa 7am-7pm, Su 9am-5pm
How valuable is your time?
Pet Love is a mobile pet grooming service that grooms your pet at the convenience of your own home or office. When you make an appointment with Pet Love, your furry companion never leaves the view of your home.
It?s simple, we drive one of our 35 self contained, fully equipped mobile grooming salons to your home and professionally groom your pet on the spot. This service is completely performed in our vans at your home. Our staff of professional pet stylists will take excellent care of your special friend without the trouble and trauma of traditional grooming.
Call today and let us show you why Pet Love is the largest and best, privately held, mobile grooming operation in the world.
At Pet Love we love our pets!
Very Convenient....less stress for me and the dogs!! – I love this service. It is very convenient because I don't have to load up the dogs and take them to the groomer. They come right to your door. Scheduling is always easy, they are usually lots of available times and days. The dogs always look and smell great!
Very convenient way to have your pet groomed. – I have a high-maintenance pomeranian, and I used to drop him off at a groomer's salon and pick him up hours later. Pet Love is a great way to get your pet groomed quickly & professionally. I love it that they come to your home and the dog has been washed in groomed in an hour or less. It puts much less stress on my dog, and the groomer does a nice job. I get him trimmed all over in a "teddy bear" cut. He looks and feels great after he's been groomed!
My POOR dog!!!!!!!!! Shaved Pomeranian – I am so upset. It has taken me months to grow my rescue pomeranian's hair and the Petlove groomer just put me back to square one. I said I want a fluffy face to go with his fluffy body, trim the tail and hind quarters. He came back SHAVED. He is a now a shaved dog with a fluffy tail! She left the tail - the one thing I said cut!!!!! I could have done a better job blindfolded. This was a new groomer for me. I've had fine service in the past, but had issues with what I was being charged. I was paying the previous groomer a cash tip but come to find out my credit card was ALSO being deducted for a tip. I didn't notice until it happened 3 grooms in a row and. I assumed it was a simple error that needed fixing however it turned into the owner blaming the groomer for being deliberately fraudulent. I was told that groomer could never return to my home. Not sure if it was the groomer or person who handles the Accts payable that is dishonest. SO, either I am being overcharged or I get a horrific cut that makes me physically ill. I was willing to pay the extra money so my dog would have have to go through the stress of being left at a regular groomers for half a day in a cage BUT I replaced it with stress on me!
Shaved Yorkie – If you have a Yorkie, be prepared to have the poor dog shaved! My Yorkie had long hair and was getting to like a little dust mop around the house. I had some friends that used pet love before and i didn't hear anything bad about them so i give em a try. WHAT A MISTAKE!!!!!!! They took my dog and shaved him. He went from being a dust mop to not having any hair at all. He had more hair on him when he was born! Maybe if you have a big dog and dont give a crap what he looks like, pet love might be for you. But if you have a smaller dog that need grooming rather than shaving i suggest you look somewhere else. After they buthered my dog i found out that my friends no longer use pet love because they kept doing the same thing to their poodle. BEWARE and think twice before calling these people. I will be glad to provide pictures to anyone that doubts this review.
Pet Love is the BEST – I have been using Pet Love for 2 years now and I could not be more pleased. We have 2 Border Collies and they love it. Everything about Pet Love we very happy with. From being prompt, friendly to our dogs, to the grooming of our dogs to our satisfaction. Shannon is GREAT with our dogs. We will never use anyone else but Pet Love for our dogs grooming.
Interesting – I was looking to find a new pet groomer for my dogs. I have seen this van around in my area... I thought I would see what their reviews were. I see the reviews are mixed. Don't know yet about using them. Still thinking about it. So I can't rate them. One thing I had noticed is at the bottom of the reviews you have the option to click on whether or not the review was helpful or not and couldn't help but notice that on EVERY negative review this company has...they all a 1 thumbs down. Hmmm seems a little obvious don't ya think? Someone within this company must not like negative feedback...I would think it would help them to become a better business if someone was not satisfied with them. Just sayin...
Pet Love - worth it! – We have found Pet Love to be a wonderful alternative to the typical drop-off services provided by other groomers. We schedule a time with Pet Love and can rely on them to provide a reminder phone call and to arrive on time. When the Pet Love groomer arrives, she greets our beloved dog with open arms and gently wisks him away to the purple van parked right outside our front door. Within an hour (and not the typical 4 to 6 hours he waits in a cage at the other groomer), he is returned to us, smelling clean and looking adorable and cut just to our specifications. Pet Love definitely costs more than the average groomer, but it is truly a trade-off for convenience and a better-than-average experience for you and your pet(s).
PetLove is the BEST – I have been a PetLove customer, for my long haired Orange Tabby Cat, since 2005. At first I would get whoever was available, but at one point got Jason - who has been our groomer for over 3 years now. All groomers have done an exceptional job, Jason does an OUTSTANDING Job EVERY single time. I love that they come to the house and my cat doesn't have to go to a cat/dog salon where the dogs make her irritable which then causes problems with her grooming. Jason never has a problem (at least he doesn't say if he does), Mamushka (my cat) walks in with her tail up in the air happy as can be. PetLove ensures that Jason is on time, the one time he ran late from the appt before mine, PetLove called to let me know, and called every 15 minutes to give me a heads up. He always arrives with a smile - takes my cat (she trusts him) & I am comfortable calling them up anytime. It costs me $120 (includes tip) each time - and it's always worth it.
I would & have recommended them. I would never again subject my cat to a Salon - which is a limited list, as most don't do cats - again. The two times I have tried them (a locally owned Salon in West Texas, & PetSmart) it was a disaster, Mamushka was very upset, they didn't do the job right, she was cut and scraped. That HAS Never happened with PetLove - EVER!!
I consider what they did to be animal abuse. – There's no minus rating so I had to give them a one. I've used them many times, pay $200 and somtimes my dogs will look "decent" but on Friday one was left looking cut up and now he's miserable. They've not acted the same since and so now I get to pay for a vet visit for all three. No idea what went on in that van but I'm positive I will never use them again.
I called the company to voice my concerns and Melissa argued with me, saying the girl had done an excellent job. She never once asked for any photos or anything. I've stopped payment and filed a complaint with the BBB.
When the owner goes too all sites and posts responses to complaints that pretty much tells you they're low-lifes and can't accept the fact that they have no right being in business. See below....what a joke.
We groomed 3 pets the morning of October 8th without issue. Oct 11th 3 days later, we received a call concerned the anal area on one pet was irritated. I reviewed the phone dialog to find a discussion the anal glands could have ruptured and suggested vet care to be safe. From there the discussion deteriorated to the whole groom is bad but the other 2 pets are fine. The company rep offered to send someone to look at the pet to which the customer threatened stop pay for all 3 grooms and hung up. We made repeated calls back with no response. This client had a similar complaint 08/2009 she was unhappy with the grooms and would never use us again. Accidents happen, but both complaints are against very experienced stylists and neither verified. We strive to ensure great grooms and safety for all our customer's pets. We will stand by our work and certainly not expect payment for less than satisfactory service but we need facts before we can proceed. Barb Stone - Pet Love Owner
Convenient Dog and Cat Grooming – Pet Love is a great and convenient service for your pets!!
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