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Harlen Johnson Heating And Air Conditioning

2643 North Royal Lane, Dallas, TX | Map it  

75229 32.895401 -96.889100

(972) 807-0122 | View Website

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Call Harlen Johnson Heating And Air Conditioning for all your Air Conditioning Service & Repair needs today!

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Neighborhoods:
Preston Hollow

Reviews for Harlen Johnson Heating And Air Conditioning

teressaM986

Member since Mar, 2012 View Profile
1Review
0Photos
Joined 2 months ago
1.0
March 05, 2012

I reported CREDIT CARD FRAUD on Harlan Johnson Heat. This is a very dishonest company. Beware! This winter (two days before the record breaking low temp) the flame rod assembly went out in my furnace - I was able to diagnose this with a multimeter and the owners manual from my furnace. I found the part locally for $49 but had never replaced one and because we urgently needed heat I decided to get a professional to do it. I assumed approx $300 for the part and labor.

I called Harlen Johnson, described the issue and what I had done to diagnose it and and scheduled a technician to arrive the next day. I gave them the part number thinking that would expidite the repair and save multiple trips and having to take time off from work to meet them. I was notified that $79 service call fee would apply. This should have been a red flag nevertheless I agreed to pay a $79 fee.

. received a new MasterCard that I had not applied for - when I called to report fraud I found that Harlen Johnsn opened the account when they processed the credit application!

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Joe Tague

Member since Mar, 2012 View Profile
1Review
0Photos
Joined 2 months ago
5.0
March 02, 2012

Thank you for your honesty!. I would like to express my gratitude to Harlen Johnson Heating & Air. My Central a/c & Heating system went out and Mr. Johnson came out and was very polite and had a crew out that same day to install a new system. The crew was very professional. Thanks Mr. Johnson for your service.

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stephania

Member since Feb, 2012 View Profile
1Review
0Photos
Joined 2 months ago
1.0
February 27, 2012

H*O*R*R*I*B*L*E* customer service.. H*O*R*R*I*B*L*E* customer service. This place has truly gone hill and fast. Homeowner beware

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ginadd

Member since Feb, 2012 View Profile
1Review
0Photos
Joined 3 months ago
1.0
February 09, 2012

CRAIG JAMES KILLED 5 HOOKERS

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MrFuller

Member since Aug, 2011 View Profile
1Review
0Photos
Joined 9 months ago
1.0
August 04, 2011

They ARE NOT what they used to be. This company over-charges anything other than their maintenance "special". They are really only looking for a way to sell other things you don't need that are way over-priced compared to what other A/C companies charge and they really push a service agreement. Take much care when dealing with this company. The office help really need s to take a customer service course or 2.

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