Dallas >Beauty > Polished Nail Salon & Spa
lost a toe nail!. You know when someone clips you by mistake and does not say "sorry". This is it! I watched them just run their tools under water, but too late, I was in the chair.
Wonderful experience. I wanted to comment based upon the the other reivew. I have been to Polished about 10 times, and I feel they take extra care of you here and have been nothing but nice to me and the most amazing pedi/mani at a great price. One time when I went there was a large party checking out and I need to rush, so they let me leave and called me to get my credit card information. To me, that is above and beyond. It is my escape and I do not go to other salons any longer.
Clean and excellent service. I love this nail salon. It's the only one I go to now. It's convenient, clean, and the staff is so nice. They are always attentive to my requests. I have never had a bad experience here, and I have been going twice a month for the past year and a half. They have new spa chairs which are super comfy and nice. I noticed this place has gotten some negative reviews, but I can say that those experiences are the exception and not the rule. I have had a facial there, as well as manicures and pedicures. They are perfect each time. I highly recommend this place to anyone.
DON'T GO THERE..ITS BAD. NEVER WILL STEP MY FOOT IN THAT PLACE EVER AGAIN. I HOPE THEY GO OUT OF BUSINESS VERY SOON, BECAUSE OF THEY WAY MY GF WAS TREATED WAS NOBODY SHOULD BE TREATED. SHE WASN'T HAPPY HOW HER EYEBROWS WERE WAXED AND DECIDED TO COMPLAIN TO THE MANAGER. ALL OF THE STAFF GANGED UP ON HER AND EXPLAINED WHY MY GF WAS WRONG AND SHE WAS RIGHT. IS THAT HOW YOU TREAT A CUSTOMER??? THEY THREATENED TO CALL THE POLICE IF SHE DIDNT PAY FOR HER WAX..SHE WANTED TO GET HER MANICURE AND PEDICURE ALSO AND WALKED RIGHT OUT OF THERE. I HOPE NOBODY EVER STEPS FOOT IN THAT NASTY SHITHOLE THEY CALL A BUSINESS. IM TAKING THIS ALL THE WAY TO THE BETTER BUS. BUREAU AND COMPLAINING. IM A RETAIL EXECUTIVE FOR ONE OF THE BIGGEST RETAILERS IN THE WORLD AND WOULD NEVER, EVER MAKE A CUSTOMER WALK OUT OF MY STORE FEELING UNHAPPY AND MIND YOU THREATENED IF WE FAILED TO MEET OR EXCEED THEIR EXPECTATION.
Not a Great Experience. I went twice and have learned my lesson. The first time was for a full set of solar nails. It took an hour and 20 minutes and cost $45. I would rate that set a B-. I went for a fill 2 weeks later and all of my nails we leaned to the left and the filing was horrible. The fill cost $38 and I was there for an hour and 20 minutes - AGAIN. The fill is rated an F.
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