(214) 368-5809
11700 Preston Rd Ste 632
Dallas,
TX
75230
32.9097
-96.8062
Neighborhood: North Dallas
09/24/09
Call ANYONE instead of these people
by Irishjack
I had to call them to get status. How could these people have been in business for 42 minutes?
- Pros: none
- Cons: They had my TV for 4 months with no progress.
03/13/09
Stay away!
by mjldallas
Horrible service! I couldn't even get them to call me back, ever. I had to continually call to find out the status of my tv repair. They'd promise to call me back at x time on x date, and low and behold, they'd never call. I'd call back, get the run around, the promise to call, and nothing changed. I'd never recommend this repair shop to anyone. How they've been in business as long as they have I have no idea.
- Pros: None
- Cons: Cost 1.5x more and took 3x as long!
08/28/08
SLOW, SLOW, SLOW
by roadhouse
Took in my dvd player on Tuesday morning at 9am and was told that there was one ticket ahead of me and that they will likely get a diagnose of the problem shortly. By Thursday afternoon, they said that they still have no idea when they will know what is wrong with it. It's one thing to be thorough, but another to be unapologetic and apathetic about customer service.
- Pros: parking was great
- Cons: slow to respond; no communication initiated by them whatsoever
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