Dallas >Clothing > Bittano
5331 E Mockingbird Ln Ste 172, Dallas, TX | Directions 7520632.837309 -96.776398
Neighborhoods: Northeast Dallas/ White Rock
Absolutely love this boutique! They have a great return policy and amazing stylists who know how to outfit you and pick out the matching accessories and shoes/purse to complete your outfit!
If you need a little black dress or a casual top to wear with your skinny jeans this is the place to go.also they have the best basics like seemless tanks and leggings ... Just a lot to see.. Highly recomend this little colorful 2 storey boutique in the middle of highland park with unbelievable prices !! I found practically nothing over $80 which made me love this store even more.
Precious!!! – This boutique is absolutely precious! I've bought everything from shirts and earrings to my New Years Eve cocktail dress. Their staff has always been VERY helpful and their selection is constantly changing. I love that their is a limited amount to each piece - it almost guarantees that you won't bump into a friend with the same thing. They do have a 'none return' policy but that's never bothered me. I get store credit and I KNOW I'll go back to use it.
Horrible Customer Service...especially from the Manager Bita – On January 26, 2010 I came to Bittano to look for a dress. The ladies that were in the store were very helpful and I purchased a dress ( silver with black studs) that night. On January 27, 2010 I took the dress out of the bag to look at the dress and I noticed that there were makeup along the collar of the dress and the studs on the dress were falling off. Now here is the thing I did not try on that particular dress (silver with black studs) in the store. I tried on another dress that was similar to it (that dress was dark blue with black studs.) Then right as I was about to check out I noticed the dress (silver with black studs) and I decided to purchase that dress. So once I noticed the makeup stains and the studs were coming off I decided to call the store and tell them my situation. I spoke to a lady named KP and she apologized about what happened and told me that she was going to take my name and number and call me back to see what her manager said to do about the dress. KP never called me back that day so I decided to call the store back the next day (Thursday (1/28/10). I spoke with the head manager, Bita, but I must say here attitude was not of a head manager. She was extremely RUDE and very ARGUMENTATIVE!!! I told the manager that I did not want to argue with her I just wanted to exchange the dress. Later that afternoon I came to Bittano, to exchange my dress and the entire time I was there the Manager, Bita was disrespectful and treated me with no respect!!! I must say that I have never in my life had this caliber of customer service! With that said I will never shop at Bittano again, Bittano has lost a valuable customer. I have already told all of my friends about this horrible experience and they will probably lose them as customers too. Its really sad, because I really did like your clothes.
Horrible Customer Service and Strict Return Policy – Any girl knows, that some clothes aren't always what they seem even if you try it on at the store. I bought a dress from Bittano and loved it, especially the pattern but when I tried it on again at home, my bra was showing on the sides. I took it to my tailor and they didn't think it was a good idea to take the sides in because it would ruin the look of the dress. So, I tried to take it back to Bittano with the receipt and tags intact. They have a 7 day return policy exchange or store credit only. Granted, I brought it back past the 7 days but they were unwilling and rude about making an exception. They would have made money either way because I only wanted store credit and knowing me, I would probably have spent more money in that store. But instead they were willing to lose a customer over it. I understand stores have policies, but I came from retail and I know that they can also make exceptions.
Best Boutique in Dallas – I discovered Bittano about a month ago and fell in love! This boutique in Mockingbird Station has it all. If you need an entire outfit or just an item to top off what you already have, Bittano is the place to go. The ladies in the store were very nice and helpful. The thing I love most about Bittano is that no matter the style you're looking for, they have it! I have so many people ask me "Where did you get that?" when I wear something from Bittano.
Editorial Review – Boutique specializes in creating fashionable outfits for budget conscious shoppers.
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