Plano >Auto Dealers > Auto Locators of Texas
4460 Tradition Trl, Plano, TX | Directions 7509333.012335 -96.783542
Bought a used 2006 Nissan Altima 2 weeks ago. No negotiation on price, but it was still a decent deal.
We have had many issues with the car, but we give high marks despite the troubles because Amber did everything she could even though she didn't have to; it was purchased "as is" and yet she helped us fix a few things after the purchase. To me that shows integrity. I would go back to purchase another vehicle. THANK YOU AMBER!! YOU ARE AN ANGEL :)
In case anyone is curious as to the details:
As a buyer I should have looked at the car more carefully. On the way home I tried to roll down driver side window, but it didn't roll down, though the others did. Hubby followed me home and noted that the optional tail light bar across trunk doesn't light. Noted ding in windshield I hadn't seen. And while I was paying for vehicle (yes, bring cash or checkbook as they do not have a credit card machine), they cleaned up the car quickly (it was closing time on Saturday), left some sort of white spray residue over front of black vehicle. Also idles sort of rough, though quick Google search shows that a low idle rate will cause vibration, so I will take it to a Nissan dealership to have it adjusted. Two days later the car didn't start; I jumped the car and it worked fine after that.
The following Thursday I took the car back to have tint added, and I asked Amber Wise if she could have the battery issue and window issue looked at (and clean up the whitish spots on car); the rest we would deal with, as it was a used car sold "as is". (Admittedly the car window issue was my fault for not checking before purchase.) Amber was so sweet, she had her mechanic look at it. She called to say they added a new battery and the problem with the window was the motor; she checked w/the former owner, who said he would pay for half the cost of part if I paid the other half. I felt this was fair since I should have checked, so I was okay with that. The next day they found the issue was also with the window switch, so they had to order that, of which they would cover the cost. I picked up my car with 4 windows tinted & the motor & battery replaced, while they were ordering the switch. I would come back the following week for the switch replacement & driver's side window tinted.
In the meantime, the new battery died. AutoZone told us the battery was not brand new, but several years old; however, it was still holding a charge, working fine, and something else is going on. At that point, I was very frustrated and just wanted the switch replaced and tint done so I could be done & then take it somewhere to look, thinking I had some power drain on the battery. When I took it back in, Amber felt really bad and wanted to have her mechanic look at it. So I left it another night. He says it was the broken switch drawing the power on the battery down. Yay! Switch was replaced w/another used one, which is fine - it is a used car, afterall.
I picked it up Friday with the hope that it is all done. I paid the window tinting and 1/2 cost of window motor. Drove the vehicle last 2 days with no other issues. Hope the battery stays healthy :)
The reason I give the high marks despite the troubles - Amber is absolutely a beautiful soul. She is well-meaning and I believe she does her best given the constraints with purchasing as-is used cars. She did not have to provide another battery, look at car, have motor/switch replaced...she did it because she wanted to be the best help she could. I WOULD ABSOLUTELY GO BACK THERE FOR ANY OTHER PURCHASE I need to make! THANK YOU AMBER!! :)
My husband and I have bought 2 cars from Richard in the last 4 years. Both Infinitis and both in great condition. The last car we purchased was an Infiniti M37X, fully loaded. We scoped out other dealers to do our due diligence and we found that no one could beat Richard's price for the amount of car they were offering. This dealership is extremely laid back with a very comfortable environment. No haggling, no pressure and easy purchase process. Amber was informative about the vehicle we were interested in and very patient in dealing with all our requests and questions. She was great to work with! What it really boils down to is the fact that I trust the quality of car this dealer offers and the information they provide. I would highly recommend purchasing a vehicle from ALTTX.
Love the service – Talked to Richard about the process of finding a car at the auction and we decided on a make and model, but he told me to look around and let them know if there was anything that caught my eye. Found a car in the back and I looked at the car by myself for about 20 minutes, no pressure. Wanted to drive the car, tossed me the keys and off I went. I fell in love with the car and did research on make/model and price. Came back 3 days later to see how the auction went and he did not find anything that we would want so I bought the car he had, still no pressure to buy anything. The staff was excellent, no haggling on price. Richard and his team went ABOVE AND BEYOND on what I would have expected a car dealership to do. I will come back when looking to buy my next car.
Used Car Dealer in Plano TX – I was extremely pleased with my car from Auto Locators of Texas and will be happy to refer you in the future. Thanks for helping me pick the right car.
You guys rock!!! – Thank you for the personal service over the past month. You guys rock and are very good at what you do. I can see why Todd speaks so highly of you.
Gold standard Used Car Dealer – Thank you so much for your help and professionalism over the past month. I have to say every other car dealership I reviewed, I measured against you guys. Gold standard and I'm happy to send my friends and family to you.
Used car we wanted at the best price. – We picked up our sweet ride today. Thank you for fielding all of my calls and treating my like a person. You got us the used car we wanted at the best price.
Never felt pressured..got a great deal!! – Thank you Auto Locators. You've been awesome. Great people, we've never felt pressured, got a great deal. We will definitely do business again.
Thank you for all the times you've helped us out with the car situation. Whether it's me or the kids, we are always beating up our car. Auto Locators of Texas has been so accommodating and will always repair my car quickly. We can't thank you enough.
Incredible!!! – Auto Locators of Texas was incredible. Thank you all very much for the Suburban. I really like it a lot and, y'all treated me very nice. If I was to buy another car, I would come back
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