Doesn't Recommend

OCRN

Joined 3 years ago

Terrible customer service. I ordered a Littmann stethoscope from this store 1/4/10 because Majors Books is on the list of authorized dealers .The Majors Books charged my credit card 1/6/10. After an inquiry why the order has not been shipped 1/11/10, I got an email from their representative that they are" waiting for the product to come into stock this week", and that I will receive my order ASAP. Today, 1/21/10 the order has not been shipped yet, and nobody has contacted me to post on the delay. I contacted them again to hear that they do not fulfill the order because still waiting for a flashlight(!), a part of the order. The representative, did not apologize for the issue with my order nor offer any reasonable solution. Finally, I cancelled my order because I cannot wait when this irresponsible seller sends me the stethoscope. Such a poor business style is a shame for the store that's been in business for over 100 years.

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Contributor

Joined 10 years ago

Editorial Review by Citysearch Editors. Retail outlet for large nationwide distributor of medical, science and technology books. Sells to individuals and organizations.