Dallas >Shopping > Majors Books
Terrible customer service. I ordered a Littmann stethoscope from this store 1/4/10 because Majors Books is on the list of authorized dealers .The Majors Books charged my credit card 1/6/10. After an inquiry why the order has not been shipped 1/11/10, I got an email from their representative that they are" waiting for the product to come into stock this week", and that I will receive my order ASAP. Today, 1/21/10 the order has not been shipped yet, and nobody has contacted me to post on the delay. I contacted them again to hear that they do not fulfill the order because still waiting for a flashlight(!), a part of the order. The representative, did not apologize for the issue with my order nor offer any reasonable solution. Finally, I cancelled my order because I cannot wait when this irresponsible seller sends me the stethoscope. Such a poor business style is a shame for the store that's been in business for over 100 years.
Editorial Review by Citysearch Editors. Retail outlet for large nationwide distributor of medical, science and technology books. Sells to individuals and organizations.
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