Daireds Salon and Spa Pangea
Arlington, TX 76017
Phone: (817) 465-9797
04/24/2008 Posted by nursesuzie
I was charged 205 dollars for highlights and a root touch up. My hair is very short. I barely had any root showing. The highlight charge was 85 dollars which is not bad at all. But the root touch cost another 85 dollars and then they charged me for a toner. That was an additional 35 dollars. All of which was never explained to me, and was 20 dollars a piece over the quoted price online. I called to make a complaint about the pricing and was basically told that's what the stylist charge and they can't do anything about it. I asked why i wasnt told what charges i was going to occur and they said it was my responsibility to ask. I also requested to make a complaint with owner and was told by management that i would recieve a f/u call from him ( never did). And the kicker is my highlights are already washing out and it hasnt even been two weeks yet!!! I was told they can reapply another "toner" but it would not be free. I have been to other higher end places such as ulta and visiable changes etc. and never have been charged that much, also they stand by there work, and if you have problems with color they will fix it at no additional charge.
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