Besa's Pizza & Pasta

11/23/07

Besa's losing its touch

by canyon2028 at Citysearch

I ate here about 3 weeks ago. I left so mad at my experience I felt I must write. The food here is pretty good and plentiful. The service is just horrific. They bring you rolls with your order (sometimes hot, sometimes cold). Just be prepared to not get any additional rolls unless you pay for them. We asked our waiter FOUR times for more rolls and did not get any until I turned nasty. They have kids waiting on you so that could explain a lot. I have eaten here about once per month for a year. The service and food seem to be taking a turn for the worse. I plan on going to Amore in Richardson from now on.

• Pros: Abundance of food, parking, price
• Cons: Service, customer focus