Banana Leaf Thai Cuisine

Don't spend 2 hours to eat greasy unhealthy food!

by bellaflora3 at Citysearch

ok not sure where all of the rating is coming from but this place was the worst Tai place I have EVER been to! I looked to see on here where is a good Tai spot to go to for lunch, this place is not it yall. Waited over 30 minutes for appetizer and water , we were there for over an hour by the time they brought our food so we had it to go and take back to work with us! Took 20 minutes for her to bring the to go food now, waited 10 minutes for the check and this is while she was cleaning up tables! I?m now at my desk writing this to save you some time, the food is the greasiest Pad Tai I have ever had and the peanut sauce had layer of oil on top of it. So in a nutshell, you?ll spend too much time waiting for a table, starve before you get your food and beverage and be an hour late back to work all for food that is not worth it. Save time, find another place!

• Pros: I don't have any pros!
• Cons: bad greasy food, takes over an hour to get your food, bad and slow service during lunch

Response from this business

nilkamhaeng-1– March 27, 2008 at 11:11:58 PDT

**WE APPRECIATE ALL RESPONSES...good and bad**

First of all thank you for taking time out to write this response. Some bad days are like a snowball going downhill, it gets bigger and bigger.

Did you eat lunch on Thursday, March 20th? Was it you and another lady friend. If so I apologize for your experience. Normally I am always there, but that day I was not in (kids spring break).

To make things short and sweet, I would like to comp your meal and also send you a gift certificate. That is not the norm for our restaurant. My family has been in this restaurant location for 19 years, and I know things happen. I just hope they don't happen too often.

Please pick up a phone and call for me-Steve(the cajun-asian). I believe we have most of your credit card info to give you credit, but I need just a little more info.

Thanks again for the response and I am sorry.

Steve

Don't be fooled by their Delivery Feature

by huricn at Citysearch

Although the dine-in experience is great, I don't recommend this restaurant for delivery. They left a menu on my door and I ordered from them before for delivery. I called today for delivery and the employee told me they don't deliver to my address and that they never had.

I did a search on Dallas City Guide, using my address and Banana Leaf came up as one of the restaurants that serve my area. So, who is lying? Banana Leaf only gives good service to their dine-in guests and don't care a lick about their delivery customers.

I will never eat there again.

• Pros: The Tom Kha Gai Seafood Soup
• Cons: They don't care about their delivery customers.