Sushi Zushi
Dallas, TX 75219
Phone: (214) 522-7253
02/06/2008 Posted by gliderider
I've lived in Japan and I can say without fear of contradiction that SZ has outstanding traditional and non-traditional fare. Getting it to your table is another issue altogether. I have been there three separate times and everytime had HORRIBLE SERVICE. The first time, it tok almost 15 minutes just to get the drinks and another 30 for the food. The second time, the food took 30 minutes AND was wrong and incomplete. The third time, the service was marginally better, but the waiter took it upon himself to ad his own 20% gratuity! All three times, the "manager on duty" came out and made a token apology but then defended his waitstaff. I gave SZ two more chances than I would have given any place else just on the strength of the food, but after the last time, I've sworn off SZ for good. Unless there's an announcement of a COMPLETE STAFF CHANGE, I would rather eat the pre-made sushi at Albertson's than subject myself to another round of masochistic service.
Pros: The Food
Cons: You'll starve waiting for it!
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