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A Better Body - The Spa at II Creeks

2701 Custer Pkwy #702
Richardson, TX 75080
Phone: (972) 231-8731

Ratings & Reviews Summary for A Better Body - The Spa at II Creeks

What Users are Saying:

  • Satisfaction
  • Sanitary
  • On time
5 Star Rating
 
(18 reviews)
4 Star Rating
 
(0 reviews)
3 Star Rating
 
(3 reviews)
2 Star Rating
 
(1 reviews)
1 Star Rating
 
(0 reviews)

User Reviews for A Better Body - The Spa at II Creeks

5 Star Rating: Highly Recommended

07/16/2008 Posted by BishopAve

What a hidden gem! Once you pass through the doors, you won’t believe you are in Richardson. I had a wonderful experience at the Spa at II Creeks. I arrived looking for some relaxation from a hard workout. . I had the perfect massage. When I walked in the receptionist was curtious and friendly. The staff spent some time talking to make sure that I had the perfect experience. I felt like I was walking on air for hours after my treatment. It was a great afternoon!

Pros: The staff all have multiple certifications.

Response from this business

Posted on 07/25/2008
Thank you for taking the time to review our Spa. We are very pleased that we were able to meet your needs and exceed your expectations. We appreciate the time and effort to share your experience and look forward to seeing you again soon!
5 Star Rating: Highly Recommended

05/06/2008 Posted by Spalover75075

What a caring staff! From making sure I knew the way to the spa and that I knew when to arrive to fully enjoy my services, to allowing me to quietly enjoy my treatments – they didn’t keep up an endless chatter – to allowing me to just sit in their quiet area to sip tea and relax after my treatments, the staff at this spa made me fell like royalty. I’m now ready to return to my reality and give all I have, again.

Pros: Ambience, Value, Skilled Staff

Cons: A little hard to find, but great directions from staff

3 Star Rating: Average

03/02/2008 Posted by dynamitemissj

My massage was good, but the service was a bit mediocre. When I first called, I was warned about canceling my appointment by the receptionist, and upon giving my credit card information, was really put off by the idea that they don't trust their customers. As someone mentioned below, accidents happen, and at times, it's not our fault and I don't feel people should be penalized should they be put in a situation where they have to be charged for missing an appointment due to an emergency. I didn't miss my appointment, I am just very turned off by the fact that I had to give my credit card information to the receptionist "just in case". Many salons do not have such a policy yet they're still successful, if not more successful than this spa. To me, being satisfied with the experience at a spa is not only concluded by if I was satisfied with the massage, but it's the over all attitude and demeanor of the service, which I didn't feel was anything special. I've had better massages, at better spas, with way better service. The receptionists were attentive but a bit curt and unapproachable, but I'm sensing it was because I seemed young. This place is run by older women and it seems like that's their clientele as well, which is not a negative thing at all. Just different. My pedicure, however was excellent. The woman that did my pedicure was very kind, polite, gentle, and definitely helped to make my experience relaxing. That's still not enough to make me come back though, sorry!

Pros: Prices

Cons: Location is hard to find

Response from this business

We're sorry too ...
Posted on 07/28/2008
While we have been voted “Best of Citysearch” for our massages, facials, manicures & pedicures, we cannot be everything to everyone. Like the Spas who we consider our competition, we do require credit card guarantees for many of our appointments. And we do work with people who have legitimate unexpected circumstances. Our staff is comprised of competent, experienced individuals whose age range is from 20’s, 30’s, 40’s and 50’s. 20% of our clients are in their 20’s or younger, 33% of our clients are in their 30’s, 25% are in their 40’s and 20% are 50 or older. 1/3 of our clients are male, 2/3 are female. We have male and female therapists. We are sorry we were not able to please this client. We hope she finds what she is looking for somewhere else. We will continue to strive for our goal of providing the best massage, facial or nail treatment you have ever had in a relaxed, elegant environment at a competitive price.
5 Star Rating: Highly Recommended

05/18/2007 Posted by squerrl

Absolutely exceeded all expectations! Very relaxing, everyone was SO FRIENDLY! The massage therapist was so knowledgeable and took the time to explain everything to me without me even asking! I have been to many spas, and if you're looking for a quiet, relaxing, friendly atmosphere that's not at all stuffy, please visit this spa, you will not be disappointed! I absolutely will return and am so glad to have found such a sweet little oasis. :)

Pros: Very relaxing, quaint, private, the staff is so friendly!

Cons: None!

Response from this business

Posted on 05/18/2007
Thank you for taking the time to review our Spa. Your comments are exactly what we strive to be, so it is especially nice to hear this kind of comment from a client!
5 Star Rating: Highly Recommended

05/10/2007 Posted by debrayenne

As a client of The Spa at II Creeks (formerly A Better Body Day Spa) for several years, I think I am overdue in telling everyone what an absolutely wonderful spa this is. In all my travels over the years at five star spas, I never found one that consistently offers the high quality of professional and personal service combined with such an aesthetic and relaxing, healing environment. I receive therapeutic massages and nail treatments on a regular basis and I always appreciate the fact that every detail has been thought out to provide the best and most relaxing experience possible. Now that the Spa is at II Creeks, it really is better than ever because of its beautiful and elegant decor, easier parking, quieter neighborhood, more extensive list of services and treatments, and its impeccable service by the nicest people you'll ever meet.

Pros: service and ambience

Cons: none

2 Star Rating: Below Average

05/03/2007 Posted by texgirl2762

Both my daughter and I have used this salon several times. I stopped going there (and I have ALWAYS gotten regular manicures, pedicures, facials, waxing, massages, etc. wherever I've lived) because of how they handle weekend appointments. When I first called, back in 2006, I was told that on holiday weekends only, they keep your credit card number on file and charge you if you miss the appointment. I thought that was kind of strange, but based on II Creeks's rave reviews, I decided to take a chance. I was a regular! Then, almost a year later, they tell me they do this EVERY weekend. What if you have an unexpected emergency? What if you have a child that gets sick? I tried to ask them about this, but they weren't very nice about it and just said, "That's our policy." I had two appointments pending at the time and cancelled them both. What a shame . . . I spend quite a bit on "upkeep" and would have gladly kept going there if it weren't for this.

Pros: ambience, good facials

Cons: terrible credit card policy

Response from this business

Posted on 05/10/2007
Like most upscale Spas we do require credit card guarantees for our weekend, multiple or extensive appointments. We reserve resources for each client when they make appointments. We end up having to “turn away” clients as our schedule becomes full and we hate to have “empty” time when one or more clients wanted to have services. We rarely end up having to charge however, as we try to fill the appointment time from our cancellation list and only charge for the resources that are left “unused” due to the short notice of cancellation. For clients who do not wish to leave a credit card guarantee for their appointments, we suggest that they call in the day of the appointment to see if we have available times open.
5 Star Rating: Highly Recommended

02/07/2007 Posted by nanny22

I’ve been living in this area for almost 5 years and did not know Day Spa is around the corner from my house. A friend told me that she read about this place in “Richardson Living”. We were pleasantly surprised by the way the spa looks! My manicure and pedicure were very nice! The prices are good as well. They give hand treatments with hot towels and a glass of wine if you are up for it! It is always a great experience.

Pros: Facials, manicure, pedicure.

Cons: Hard to find

Response from this business

Our thanks
Posted on 02/12/2007
Thank you for taking the time to review our Spa. We are very pleased that you have found us as well. We choose to move to II Creeks Plaza knowing it was going to become a hidden treasure of the metroplex. As it continues its revitalization, that is proving to be true! Hope we see you again soon.
5 Star Rating: Highly Recommended

02/04/2007 Posted by organiccritic

Let me start with the positives: the staff was incredibly friendly and hospitable, the decor was very relaxing and I was truly impressed with the level of cleanliness and sanitation. Overall, I had a really nice experience. The esthetician was knowledgeable, experienced, and gentle. I received several compliments on my skin afterwards. I do have a few complaints: I thought the prices were rather high for the services and for the location. I also got an manicure and express pedicure and was disappointed that my feet were never submerged in water. Thirty minutes is sufficient time to include a small soak. Instead, a hot wet towel was wrapped around my feet. Also, there was no hand lotion in the bathroom, which is a staple in most spas. I will absolutely be returning for a facial but I will go elsewhere to get my nails done.

Pros: Friendly staff, clean, relaxing, facials

Cons: Pricey, nails

Response from this business

Criticism leads to improvement
Posted on 02/07/2007
Thank you for taking the time to review our Spa. We appreciate your comments and are very pleased with the positives and will be incorporating your suggestions for improvement. We look forward to seeing you again.
3 Star Rating: Average

01/07/2007 Posted by kentjulia

If you are in Dallas area, you have to check out the decor and the atmosphere of this place. It is so comforting and relaxing. The service is a plus! I love it! The spa is very Clean, services are always on time or I might have a chance to get some refreshments before my service and I like that too, and the staff is so much fun, I feel like family and I forget about the real world! Julia.

Response from this business

If these comments rate Average, we'll take it!
Posted on 02/07/2007
5 Star Rating: Highly Recommended

11/20/2006 Posted by sinaga

I am a road warrior--travel everyweek by plane all over the USA and internationally. My favorite thing to do in life is to receive a massage. I have had massages in spa resorts in Europe, Asia and USA. Without a doubt, The Spa at II Creeks is the Best Dallas kept secret. The staff is friendly, kind and courteous. They treat me like a queen and really take good care of my body. The massage therapists are so knowledgeable about healing and muscle needs. My wounded road warrior body always feels refreshed, renergized and healed. They are the best!

Pros: Excellent service. Clean facility. Relaxing ambiance.

Cons: For a new comer, the sign is not very clear on the location of the spa.

Editor's Review

Richardson based spa offers a peaceful environment with a wide range of services and therapies for men and women.  See the full editorial review.

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Directory & Services Information

Hours

  • Mon., Tues. & Fri.: 11am-7pm
  • Wed.-Thurs.: 9:30am-7pm
  • Sat.: 9am-4pm

Payment Types

  • American Express
  • Check
  • Discover
  • Visa
  • MasterCard

Recognition for A Better Body - The Spa at II Creeks

2008 Editorial Winner - Manicures & Pedicures
2008 Audience Winner - Manicures & Pedicures
2008 Audience Winner - Sports Massage

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