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A Better Body - The Spa at II Creeks

2701 Custer Pkwy #702
Richardson, TX 75080
Phone: (972) 231-8731
Average spa, nothing special.
3 Star Rating: Average

03/02/2008 Posted by dynamitemissj

My massage was good, but the service was a bit mediocre. When I first called, I was warned about canceling my appointment by the receptionist, and upon giving my credit card information, was really put off by the idea that they don't trust their customers. As someone mentioned below, accidents happen, and at times, it's not our fault and I don't feel people should be penalized should they be put in a situation where they have to be charged for missing an appointment due to an emergency. I didn't miss my appointment, I am just very turned off by the fact that I had to give my credit card information to the receptionist "just in case". Many salons do not have such a policy yet they're still successful, if not more successful than this spa. To me, being satisfied with the experience at a spa is not only concluded by if I was satisfied with the massage, but it's the over all attitude and demeanor of the service, which I didn't feel was anything special. I've had better massages, at better spas, with way better service. The receptionists were attentive but a bit curt and unapproachable, but I'm sensing it was because I seemed young. This place is run by older women and it seems like that's their clientele as well, which is not a negative thing at all. Just different. My pedicure, however was excellent. The woman that did my pedicure was very kind, polite, gentle, and definitely helped to make my experience relaxing. That's still not enough to make me come back though, sorry!

Pros: Prices

Cons: Location is hard to find

Response from this business

We're sorry too ...
Posted on 07/28/2008
While we have been voted “Best of Citysearch” for our massages, facials, manicures & pedicures, we cannot be everything to everyone. Like the Spas who we consider our competition, we do require credit card guarantees for many of our appointments. And we do work with people who have legitimate unexpected circumstances. Our staff is comprised of competent, experienced individuals whose age range is from 20’s, 30’s, 40’s and 50’s. 20% of our clients are in their 20’s or younger, 33% of our clients are in their 30’s, 25% are in their 40’s and 20% are 50 or older. 1/3 of our clients are male, 2/3 are female. We have male and female therapists. We are sorry we were not able to please this client. We hope she finds what she is looking for somewhere else. We will continue to strive for our goal of providing the best massage, facial or nail treatment you have ever had in a relaxed, elegant environment at a competitive price.

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Editor's Review

Richardson based spa offers a peaceful environment with a wide range of services and therapies for men and women.  See the full editorial review.

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Directory & Services Information

Hours

  • Mon., Tues. & Fri.: 11am-7pm
  • Wed.-Thurs.: 9:30am-7pm
  • Sat.: 9am-4pm

Payment Types

  • MasterCard
  • Visa
  • American Express
  • Check
  • Discover

Recognition for A Better Body - The Spa at II Creeks

2008 Editorial Winner - Manicures & Pedicures
2008 Audience Winner - Manicures & Pedicures
2008 Audience Winner - Sports Massage

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