10/21/09

In a Perfect World, This is the Perfect Garage

by maggcobalt

David's garage is by far the best experience I have ever had at any auto repair center. I got a quote for repairs that were so outrageous, that I purchased my own replacement part. I found David's Automotive Repair Service and they did charge me a dime more for supplying my own part. After the job was done, I actually saved 50% based off the initial quote from the "other guys."

I dropped my car off at night and Chris (the manager) met me after hours, and put my car in the garage so it wouldn't be sitting out all night. I told them what needed done and they did it. They fixed what was broken, and gave me a call. I picked it up and there was no surprise cost. It was actually penny for penny the exact amount they said it would be.

They are nice, honest, and incredible work. If we lived in a perfect world, this would be how all garages would operate. But since we don't, I'll keep going to David's Automotive Repair Service.

• Pros: Everything
• Cons: None

06/15/09

LOVE THESE GUYS!!!!!!!!!

by ljschwabtx

David calls & keeps you informed of what he is doing, how long it is going to take, and how much it will be along the way. He was less expensive than 5 other companies and I was so pleased with the service!

• Pros: Customer Service, Prices, Quality
• Cons: Mockingbird construction to get there...argh

04/22/09

Terrible

by automechanic

TRIED TO STEAL MY CAR , HAD UNDERQUALIFIED TEENAGE MECHANICS WORKING ON MY VEHICLE DID NOT DO THE WORK THAT THEY SAID THEY WERE GOING TO DO.

• Pros: WORST SERVICE EVER
• Cons: PREJUDICE

10/03/08

Transmission Repair

by yogieo

Did you know that David's automotive repair in Dallas has Automotive Transmission repair? I needed some service done on my transmission and did not know they did transmission repair. I called anyway just to see if he could reccommened a transmission repair shop since David's had so many good reviews and he said come on in. As you know Transmissions are not cheap and I am not rich so his on-site owner financingin was a godsend. If you need transmission repair or service, call david first. Heck, if you need anything, call david's first. They are honest and realiable.

• Pros: Great service

09/09/08

Great special compared to other places.

by Rickoless

This was my first time here. I picked it because of the tire rotate and oil change special for $25. This is a good deal! The people are friendly and the shop is clean. I recommend it. I'll be back.

• Pros: Great special compared to other places

07/28/08

They now finance repairs! WOW!

by martypp

I was there last week for some automotive reapirs and found out tat david's automotive repair shop now offers financing! What a reat way to show they really do care. david's wife told me that too many people are having a tough time making ends meet and still need quality auto repair services so they are now offering most makes and model autos for financing on the repair. Call today to see if you qualify. You probably will, if I qualify, you possibly do too ;)

• Pros: The best auto repair garage in Dallas!

04/12/08

OUTSTANDING CUSTOMER SERVICE

by JEFF7477

YOU GOTTA CHECK THIS PLACE OUT. MY TRUCK BROKE DOWN AND AS MANY OTHER SINGLE DADS(PARENTS) SORRY LADIES, WOULD DO I REACHED FOR THE YELLOW PAGES IN ATTEMPT TO OBTAIN THE CHEAPEST ESTAMATE POSSIBLE. I WAS MET W/ MUCH OPPOSITION AS FAR AS SCHEDUALING, FINANCING, AND AN OVERALL APATHETIC ATTITUDE FROM MOST OF THE ESTABLISHMENTS I SOUGHT HELP FROM. HOWEVER ALL THIS CHANGED WHEN I STEPPED INTO DAVID'S AUTOMOTIVE. I WAS GREETED BY A COURTIOUS , KNOWEGABLE STAFF THAT ACTUALLY CARES ABOUT THE LITTLE GUY. I SHOPPED AROUND THE REMAINDER OF THAT AFTERNOON BUT MY DESISION HAD ALREADY BEEN MADE . BEING MECHANICLY INCLINED MY SELF I WAS SURE THAT I WAS NOT ONLY SHOPPING FOR THE GREATEST DEAL BUT ALSO QUALITY WORK. EVER HEARD OF HAVING YOUR CAKE AND EATTING IT TO? WELL NOW YOU HAVE. I'M RAISING 2 KIDS ON MY OWN AND I ALREADY KNOW THAT YOU CAN RELATE TO THE FACT THAT 1. THERE IS NEVER ENOUGH TIME IN THE DAY TO DO EVERYTHING THAT MUST BE DONE. AND 2. THERE IS NEVER ENOUGH $$$.

THIS WAS NOT AN ISSUE WITH DAVID. I TOWED MY TRUCK TO THE SHOP ON 35 JUST OFF THE COMMONWEALTH EXIT AND THEY TOOK CARE OF THE REST AND I DO MEAN EVERYTHING. THEY DROPPED ME OFF @ WORK & CALLED ME EVERY TIME A NEW OR ADDITIONAL ISSUE AROSE. THEY TOOK THE TIME TO EXPLANE IN DETAIL AND MADE SURE BEYOND A SHADOW OF A DOUBT THAT I WAS AWARE OF ANY FURTHER WORK THAT WAS NECESSARY AND THEN EXPLANED WHY IT WAS NECESSARY . ON TOP OF ALL OF THIS THEY ALSO OFFERED FINANCING ON WORK COMPLETED THE SAME DAY. I WOULD HAVE BEEN STUCK OUT. ALL OF THE WORK WAS COMPLETED BEFORE THE END OF THAT BUSINESS DAY. I DEPEND HEAVLY ON MY TRUCK AND USE IT EVERY DAY TO EARN A LIVING . MY LEGS WERE BASICLY CUT FROM UNDER ME. DAVID AND HIS STAFF TREATED ME WITH DIGNITY AND RESPECT. HE RECONISED THE PROBLEMS I WAS HAVING AND OFFERED A SIMPLE ECONOMICAL SOLUTION TO THEM.

• Pros: TREAT PEOPLE LIKE REAL PEOPLE.
• Cons: I WISH I WOULD HAVE FOUND THIS PLACE AND STAFF YEARS AGO.

04/11/08

Great customer service, friendly, answer question and don't treat women like they don't know anything

by tigermaniac

I broke down while in town visiting friends and I also went to David's because of the reviews and no I am not a family member as the other guy has suggested the reviews are from. I also had problems with my brakes. They explained it to me where I understood it (I'm a 23 yr old girl), treated me like I knew what they was talking about and when I had a question they answered it. I also had them talk to my Dad to explain the problems to him, which they was happy to do. I only waited 30 minutes to get the estimate and they said they would take me back to my friends house if they needed to but they was on there way to pick me up. They did a front and rear brake job on my car and turned my rotors. It was done a llittle later than I was told but with my Dad being a machanic I understand when parts don't get there as planned(no control over that). I did have to bring it back after I picked it up but it was taken care of right then and they stopped working on the other car to check out what I was talking about and rode with me. I quess it helps having a Father that is a machanic so I do understand the ins and outs of cars and the automotive field, I'm not some dumb girl as most service places like to assume. So to the other guy I say take your car back if your not satisfied, they have the 3 year/36000 mile warrenty so it will be covered.

• Pros: friendly, don't treat a woman like she doesn't know anything, experience
• Cons: not more locations

04/08/08

$600 later and it's not fixed.

by bill100000

Well, I brought my 4Runner there because I read good reviews about this place. I told them that as I braked, the vehicle would shimmy to the left and mostly to the right (but the alignment was fine). We discussed that it could be a brake grabbing on one side or it could be worn suspension components. A while later I get a call that I need several hundred dollars worth of brake parts (and one suspension part) replaced to fix the problem. I authorize it and return to the shop. After they test drove it, the mechanic told me the problem still existed. I told them maybe it was the suspension. No, he said, I need new brake calipers. One is sticking, but they recommend two new ones. I was mad. He said I needed the other things anyway. I pointed out I didn't want to fix things that had nothing to do with the problem. They install new calipers. The total was $600. He took it for a test drive, but did not tell me the original problem wasn't solved, but did say that perhaps it was because I had too much air in the tires (!). I drive off with fingers crossed. Well, the vehicle has the same problem. It was never fixed. Am I supposed to go back there and keep giving them money (that I no longer have) so they can keep experimenting, till they finally get it right?? I don't think so. Consider: They service thousands of people, do you want to trust a handful of reviews? Who wrote them, family members? I'm sure after posting this, they will rebut by saying, why didn't I just return it... like I said, they'll just keep asking for more money and keep rebuilding the truck til they get it right. That's no way to do it. Bill

• Pros: Very friendly.
• Cons: Incompetent, or...

11/26/07

Real people treating you like one :)

by calgal4u2

I was driving down the freeway and my car started to make noise, I saw Daves sign and pulled off the road and drove to his shop. I told them to ?just fix whatever was wrong with it? . He gave me a ride down the street to my meeting I was on my way to and when he picked me up, I had a ZERO balance on my bill! Apparently when the air gets low on my mx5 car tires, they make a really scary noise. These are high performance tires, so it?s hard to tell even when they have air, so I was clueless. Dave told me he simply put air in my tire and to come back anytime for repairs on my car ( funny guy) . Amazing customer service, courteous, funny and honest. I will be back when I have a real or non-real repair. They are not only on my mechanic list but my Christmas card list as well. Thank you David?s Auto! Happy Holidays! YOU ROCK!

Response from this business

davidsauto– December 15, 2007 at 06:18:26 PST

Tell the customer what is wrong with the vehicle, not what will pay more.