Hillside Veterinary Clinic

02/18/08

Bad Experience by Mary Lou S. at InsiderPages

Contributor at Insider Pages

I keep going back to Hillside Vet Clinic because it is very close to my house. But please be aware that they close on Sat. and Sun. at 3pm. now and not a soul checks back in till 7 am the next morning. That leaves your pet, alone, in a cage, for 15-16 hours. My sweet pet died and part of me died with her. I sat at home and realized with a gulp that it was way too long for a sick animal to go unattended. They did tell me about the option of moving her to an emergency clinic, but I felt that moving her would be hard and that it would be very expensive. Was she not already at a vet clinic?????

04/30/08

DO NOT USE THIS CLINIC!

by sherllie at Citysearch

Our pet was "treated" here. His condition not only worsened while here, but he was given an injection that was allowed to abscess and become infected. Doctors and tech did not listen to our concerns and did not fully communicate with us regarding our pet's health, and did not collaborate with one another. Our experience was beyond awful.

04/30/08

GO TO A DIFFERENT CLINIC!!

by sherllie at Citysearch

Our experience with this vet clinic was terrible. During our dogs week long treatment there, we were treated with unreliable and untrue communication regarding our pet's status, medical advice that was inaccurate, and witnessed unkind treatment to boarded dogs. Do not be fooled, as we were, with the convenience and front that is given from the doctors, technicians, and others at this clinic.

04/02/08

i have the luckiest pets ever!

by bigbug at Citysearch

i stumbled across hillside 8 years ago when i first moved to dallas. i was shocked to see that my dogs had fleas and ran to the nearest clinic i could find. the staff assured me that this was a big problem in the summer, and i was not alone. they even taught me about a few options for getting rid of them ASAP and keeping them off. when my pets were due for shots, this was the first place i came to. my first vet was dr. potter. she is amazing. there is not enough room for me to sing her praises. she has even come to my house to give vaccinations to my cat that turns evil the minute we walk in the door. she hugged me and cried with me when i had to put one of my babies to sleep. most recently, she has been helping my oldest baby with an auto-immune disease. her assurance and kindness and knowledge is not only helping my baby, but is keeping me calm and sane, too. and, because she does have to have a day off every now and then, i've come to know this kind of care from all the doctors here. how could i ever go anywhere else? i understand now why they are so busy. but i'd rather wait for the best than settle for anywhere else. thank ou, thank tou, thank you hillside. you truly do an amazing job. thank you for all the care and compassion you show. and thank you for the newest additions to my family- while the kitties can be brats sometimes, they bring so much joy. and guess where they're going for shots? dr. potter, of course!

• Pros: great hours, loving staff, amazing doctors, clean
• Cons: it can get pretty busy, but they always have time for me- even when i don't have a scheduled appointment.

02/21/08

Hillside Veterinary Clinic Is Awsome

by Jessro at Citysearch

I love Hillside Veterinary clinic! I recently adopted a dog from there, and they were so helpful in making sure he was a good fit for my family and I. His name is Austin, and he is the best dog anyone could ask for! All of the staff at Hillside were so great and informative about preventatives he should be on and what his annual vaccine schedule should be! Alot of the staff even call me to check up and see how things are going! I strongly reccomend this clinic and I really respect and enjoyed the entire staff!

02/09/08

We have been using Hillside's vets for 13 years, they are awesome!

by reneeafvc at Citysearch

This clinic is awesome! We have been using them for 13 years, and we love them! Our pets have gone to all of the vets: Dr. Bain is very sweet and always sees are pets; he has stayed late on a couple of occasions for us. Dr. Chritton is very thorough and kind to our pets. She answers all our questions (even the silly ones!) and personally ensures our pets are cared for when they are in the hospital. Dr. Potter sees our kitty with a heart problem every 6 months and she also does our cats declaws (13 years we have had 4). She is a terrific person and an excellent surgeon. Dr. Huskey is great! She truly loves our pets and our family; she greets us with a smile and is comforting during difficult times. Last weekend my sister's cat became deathly ill. It was on superbowl Sunday and my sister's vet was closed. I called Hillside, spoke with Dr. Claybrook and told her about my sister's sick cat. Despite Dr. Claybrook's schedule being completely booked, she did not hesitate to say, " tell your sister to come on in, I'll make sure her kitty is cared for". And she did! She stayed late (she missed half the party she was hosting at her home) to save "Squirt's" life.

The people at Hillside are truly the most caring, compassionate and talented vets we have ever seen. We will never leave them: they take care of our family!

• Pros: Caring, Compassionate, Terrific Vets

02/09/08

We have been using Hillside's vets for 13 years, they are awesome!

by reneeafvc at Citysearch

This clinic is awesome! I have been using them for 13 years, and we love them! Our pets have gone to all of the vets: Dr. Bain is very sweet and always sees are pets; he has stayed late on a couple of occasions for us. Dr. Chritton is very thorough and kind to our pets. She answers all our questions (even the silly ones!) and personally ensures our pets are cared for when they are in the hospital. Dr. Potter sees our kitty with a heart problem every 6 months and she also does our cats declaws (13 years we have had 4). She is a terrific person and an excellent surgeon. Dr. Huskey is great! She truly loves our pets and our family; she greets us with a smile and is comforting during difficult times. Last weekend my sister's cat became deathly ill. It was on Superbowl Sunday and my sister's vet was closed. I called Hillside, spoke with Dr. Claybrook and told her about my sister's sick cat. Despite Dr. Claybrook's schedule being completely booked, she did not hesitate to say, " tell your sister to come on in, I'll make sure her kitty is cared for". And she did! She stayed late (she missed half the party she was hosting at her home) to save "Squirt's" life.

The people at Hillside are truly the most caring, compassionate and talented vets we have ever seen. We will never leave them: they take care of our family!

• Pros: Caring, Compassionate, Terrific Vets

01/30/08

Love this clinic

by CariTucker at Citysearch

I've been using Hillside since I moved to the city of Dallas (about 4-5 years ago) and would highly recommend them. Hours, responsiveness and just general care has been about the best of any clinic I've ever used.

I mostly see the same vet, who I really like, but with 3 kitties, stuff comes up. In the 3-4 "stat" appointments, I've been happy every time.

• Pros: Competent, caring vets and employess, fabulous hours
• Cons: None

06/11/07

Fantastic vets, friendly service, great hours

by austinrose at Citysearch

Hillside Vets are absolutely wonderful. They have taken care of my fiance' and I's four dogs and done a great job with every one of them. One of the dog in particular is sort of a health disaster. She had an emergency last summer (got bitten by a friend's dog) and they were wonderful both in her care and in calming our fears. She also had to have a complicated knee surgery that went very well. I would trust them with any animal. Their reasonable rates and extended hours also make it a lot easier on working couples.

• Pros: friendly service, hours
• Cons: none

06/04/07

Not the thorough, caring vet we were looking for

by sherllie at Citysearch

We feel strongly that our pet did not get the proper care he needed at Hillside Veterinary Clinic. He was seen by numerous doctors and technicians and somewhere in there the communication was lost. We did not receive adequate veterinary advice or truthful communication regarding his state of health. Our dog was in their hospital care for about a week and his condition was allowed to decline to the point of no return before they decided to refer us to a specialist.

While our pet was there we also witnessed dogs that were being boarded there being treated w/o a loving touch. For example, one Yorkshire terrier was dragged across the floor with a leash upon his return from a bathroom break.

04/27/07

Great Vet Office

by lodestar at Citysearch

A friend recommended this vet to me when I got my cat since he had been going there with his bassett hound for years. They're really great and I love that they're open late and on weekends. I've also had an emergency with my cat when we were out of town and they located an emergency vet clinic near where I was and talked with me until we got there. I've also never had a hard time getting in for an appointment or been kept waiting more than a couple minutes. Everyone I've dealt with has also been super-nice.

• Pros: Great hours (nights/weekends); Great service