07/29/08

Reply - from Reading Glasses

by pgranoff

Dear Friend of Featherlite?s,

We understand the frustration you feel about not being able to replace a favorite reading glasses.. We actually opened our first store with this style over 20 years ago and it did indeed develop many fans. In fact, when our domestic supplier discontinued it more than a decade ago we actually imported it directly to meet our customer demand. But in recent years with all the new style additions the sales of Featherlite declined in favor of new styles to where we could no longer meet minimum order requirements for direct import. Regrettably, we don?t know of anyone distributing similar product. Please accept our apology any disappointment. We have so much that?s exciting and new we hope you will take a fresh look. Your friends at Reading Glasses To Go.

03/21/08

reading glasses to go

by billsiegal

For some reason you have chosen to discontinue the red featherlites. Why? I have recommended dozens of people to your store because they have loved mine over the past ten years. Now, you won't even tell me where I can buy them. I am greatly disappointed that you have so little regard for your clients well being that you won't either continue to service us or at least help us to find a replacement source.